Assistant Branch Manager - Mahopac Branch

OverviewResponsible for the direct supervision of Senior Teller; perform a variety of duties to meet the business banking needs of business prospects and customers; implement strategies to achieve goals developed for the branch as part of the Community Banking Division’s annual operating plan; ensure the branch’s compliance with security, operating policies and procedures and outside regulatory requirements; ensure timely and accurate audits are performed according to company policies and procedures; organize the work, activities and Human Resources of the branch; directly supervise assigned personnel; communicate with appropriate management and staff personnel; perform customer service duties and provide periodic reports.ResponsibilitiesDirect and provide leadership to the branch staff as follows:

• Ensure the coordination of work, i.e., make certain that the work of the Teller Line is coordinated with other positions in the branch and with other Company departments.
• Assist the Branch Manager in creating a sales focus in the branch through contests, promotions, recognition and training.
• Assist Branch Manager in ensuring all employees are informed through regular branch meetings.
• Assume responsibility for the preparation of monthly branch audit reports, quarterly FDICIA reports and other related reports as assigned by the Branch Manager.
• Ensure the branch’s Policy and Procedure Manuals are up-to-date. Review new policies and procedures with branch staff as needed.

• Demonstrate ability to perform all account opening and platform procedures to provide support in non-cash transactions.
• Demonstrate ability to perform all transaction processing and teller procedures to provide support in cash transactions.
• Maintain a thorough knowledge of the features and benefits of all bank products and services in order to ascertain customer needs and to sell in conjunction with these needs.
• Maintain a thorough knowledge of the Company’s operating policies and procedures which impact business banking.
• Assist in the implementation of strategies to achieve goals assigned to the department as established in the Community Banking Division’s annual operating plan.
• Organize the work and activities of the branch office in order to achieve established goals.
• Directly supervise assigned personnel.
• Communicate with the Branch Manager and appropriate staff personnel in order to integrate activities.
• Provide timely periodic reporting to the Branch Manager and other appropriate groups or individuals as required throughout the bank.
• All other duties as assigned.

• High School Diploma or GED
• Minimum of three (3) years’ experience in related banking or management position.
• Proficient interpersonal relations, communicative, sales skills.
• Management and supervisory skills, a thorough knowledge of the features and benefits of all bank products and services, operating policies and procedures, laws and regulations.

• Medical
• Dental
• Vision
• 401(k) Match
• Profit Sharing
• Paid Time Off
• 11 Holidays
• Tuition Reimbursement
• Free Parking throughout Tompkins Community Bank
• Employee Referrals