Experienced Lead Pharmacy Technician – Customer Service/Data Entry
Join arenaflex, a leading healthcare company, in Peabody, MA, as we strive to deliver exceptional customer support to our long-term care, assisted living, and chronic care customers. Are you a motivated and compassionate individual with a passion for delivering exceptional customer service? Do you have a strong background in pharmacy operations and a desire to lead and support a team of pharmacy technicians? If so, we invite you to apply for the Lead Pharmacy Technician – Customer Service/Data Entry position at arenaflex.
About arenaflex
arenaflex is a leading healthcare company that provides care to those in skilled nursing facilities, assisted living communities, and chronic care settings. Our mission is to deliver enhanced human-centric healthcare for a rapidly changing world. We strive to promote and sustain a culture of diversity, inclusion, and belonging every day.
Job Summary
As a Lead Pharmacy Technician – Customer Service/Data Entry, you will play a critical role in leading and supporting our front-end pharmacy technician team. You will assist with data entry, customer service, and processing support tasks, ensuring that our customers receive the best possible care. You will also collaborate with senior technicians to coordinate daily production, troubleshoot and assist with front-end processes, and partner with pharmacy leaders on team training plans.
Day in the Life
As a Lead Pharmacy Technician – Customer Service/Data Entry, your day will be filled with a variety of tasks and responsibilities, including:
- Collaborating with senior technicians to coordinate daily production of assigned areas, including data entry, customer service, and automation
- Troubleshooting and assisting with front-end processes and workflow issues to identify a solution
- Partnering with pharmacy leaders on team training plans and collaborating with field training teams as needed
- Assisting in orientation, training, and education programs for all controlled substances in accordance with policies, procedures, state, and federal laws
- Providing exceptional customer service to our long-term care, assisted living, and chronic care customers
The Team and Rewarding Benefits
Our team is dedicated to delivering exceptional customer support and care to our customers. We offer a supportive environment aligned with our mission, allowing our customers to focus on giving their patients the best care. In addition, we offer a range of benefits, including:
- Competitive pay and comprehensive benefits
- Paid training, tuition support, cross-training opportunities
- FREE business, leadership, and development courses
- Employee discount programs
- Affordable back-up child and elder care
- Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+hours per week)
- And more!
Required Qualifications
To be successful in this role, you will need to have:
- Verifiable High School Diploma or GED
- Certification/licensed/registered pharmacy technician or as required by state law
- One (1) or more years of experience as a pharmacy technician
Preferred Qualifications
While not required, we prefer candidates with:
- Prior experience in the long-term care industry
- PTCB National Certification
Education
A verifiable High School Diploma or GED is required.
Pay Range
The typical pay range for this role is: Minimum: $18.50 Maximum: $34.60 Please note that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
How to Apply
If you are a motivated and compassionate individual with a passion for delivering exceptional customer service, we invite you to apply for the Lead Pharmacy Technician – Customer Service/Data Entry position at arenaflex. Please submit your application through our website.
Join our team and make a difference in the lives of our customers!
Apply To This Job
About arenaflex
arenaflex is a leading healthcare company that provides care to those in skilled nursing facilities, assisted living communities, and chronic care settings. Our mission is to deliver enhanced human-centric healthcare for a rapidly changing world. We strive to promote and sustain a culture of diversity, inclusion, and belonging every day.
Our Culture
At arenaflex, we value our employees and strive to create a supportive and inclusive environment. We believe in promoting from within and providing opportunities for growth and development. We are committed to delivering exceptional customer service and care to our customers.
Our Benefits
arenaflex offers a range of benefits, including:
- Competitive pay and comprehensive benefits
- Paid training, tuition support, cross-training opportunities
- FREE business, leadership, and development courses
- Employee discount programs
- Affordable back-up child and elder care
- Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+hours per week)
- And more!
Our Commitment to Diversity and Inclusion
arenaflex is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which arenaflex provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for arenaflex job opportunities. Apply for this job