[Remote] Named Account Manager

Note: The job is a remote job and is open to candidates in USA. Mitel is a company that helps businesses connect and collaborate to enhance customer experiences. They are seeking a dynamic Named Account Manager responsible for managing existing accounts and prospecting for new opportunities in the California region, particularly focusing on State and Local Government, Education, and Healthcare sectors.

Responsibilities

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters
• Generating new SLED and Healthcare business opportunities and managing the sales process through to closure of the sale
• Collaborate with partners for prospecting within named accounts, leveraging partner engagement
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals
• Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise
• Excellent written and oral communication skills, selling and negotiation skills, and time management skills
• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges
• Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth
• Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives
• Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems
• Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements
• Continuously strive to exceed sales targets and contribute to the overall success of the sales team

Skills

• 1 year Experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions
• Some experience selling into the SLED and Healthcare verticals
• Possesses strong Account planning skills
• Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously
• Proficiency in CRM software and other sales tools for pipeline management and reporting
• Ability to work independently and as part of a collaborative team environment
• Bachelor's degree preferred; or high school diploma + relevant experience
• Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus
• Creative with business planning and implementing sales initiatives

Benefits

• Affordable Medical
• Dental
• Vision
• Life and Disability Insurance
• Matching 401(k) plan
• Paid time off (holiday, vacation and sick)
• Employee Assistance Program
• Reward and Recognition Programs

Company Overview