Inside Sales Representative

Reverse Logistics Group (RLG) Americas is an innovative technology service provider for global players in the materials management sector. The Inside Sales Representative will engage leads through targeted outreach, qualify prospects, and support pipeline development while maintaining accurate records of customer interactions.

Responsibilities

• Prospect and engage leads through inbound follow-up and targeted outbound email outreach, ensuring timely and professional communication with prospective clients
• Qualify inbound and outbound leads by identifying key decision makers, understanding business needs, and determining alignment with company services
• Effectively communicate the value proposition of the Data Insight Platform and related services, tailoring messaging to meet the specific requirements of prospective clients
• Support pipeline development by maintaining consistent engagement with leads and ensuring proper routing of qualified opportunities to the appropriate sales team members
• Maintain accurate and up-to-date records of customer interactions and sales activities using CRM software, ensuring visibility into pipeline activity and lead status
• Collaborate with marketing and outbound functions to support lead engagement efforts and ensure seamless follow-up on campaign-generated inquiries
• Provide feedback to marketing and product development teams on customer preferences, messaging effectiveness, and market trends
• Stay informed about industry trends, market conditions, and competitors’ offerings to enhance prospect engagement and qualification efforts
• Attend sales meetings, training sessions, and workshops to continually enhance product knowledge and sales skills
• Collaborate with internal teams, including sales, marketing, and customer support, to ensure a seamless customer experience

Skills

• Bachelor's degree in business, marketing, sustainability, or a related field
• Excellent written and verbal communication skills, with a strong focus on professional email outreach and client engagement
• Ability to build rapport and maintain professional relationships with prospective clients
• Self-motivated and results-oriented with the ability to manage multiple priorities in a fast-paced environment
• Familiarity with CRM software and proficiency in using digital communication tools
• Strong organizational and time management skills, with attention to detail in tracking and managing lead activity
• Knowledge of sales techniques and methodologies, with a focus on consultative engagement and lead qualification
• Adaptability and willingness to learn about new products, services, and industry developments
• Proven work experience in inside sales, sales development, lead generation, or a similar role

Benefits

• Comprehensive employer-paid health and dental benefits are available from the date of hire.
• A competitive 401(k) plan with employer matching contributions is offered to support your long-term financial goals.
• Professional development and training programs are provided to support continuous learning and career growth.

Company Overview