QA Analyst

Tyler Technologies is a company that provides software solutions for school districts and educational organizations. They are seeking a QA Analyst to enhance their quality assurance process by designing tests, reviewing requirements, and building automation while leveraging AI tools and emerging testing technologies.

Responsibilities

• Participate in requirements and wireframes review. Flag ambiguous requirements, missing negative cases, and other common testability issues before development begins
• Design test plans, test cases, and test scenarios from requirements and user stories. Direct AI tools to generate comprehensive test coverage, then review and refine AI output for blind spots, missing edge cases, and gaps that incomplete documentation creates
• Apply systematic test design techniques to break features down into scenarios, identify important variables, and prioritize testing effort based on risk — considering both the likelihood and impact of potential failures
• Perform manual regression, functional, and exploratory testing as necessary
• Build and maintain an automated regression suite using scripting tools with AI assistance for script generation and maintenance. Manage the ongoing run-fix-rerun cycle as the UI evolves, including triaging automation results
• Support and guide manual testers by providing clear test plans, test data, and context for execution
• Identify, log, and track defects. Analyze issues to determine root causes and provide detailed reports to the development team
• Evaluate emerging AI-powered QA tools and methodologies, including behavior-driven test generation and visual AI testing, for applicability to our environment
• Communicate effectively with developers, product owners, and other stakeholders
• Other responsibilities as assigned

Skills

• Minimum of 1 to 3 years of experience in software quality assurance or testing. This could include internships, contract work, or a role where testing was part of broader responsibilities
• Understanding of QA methodologies and how testing fits within the software development lifecycle
• Comfortable being taught new technologies and eager to figure out how they work, not just how to use them
• Comfort and enthusiasm for using AI tools as part of your workflow, including evaluating whether their output is good
• Experience designing test cases, performing exploratory testing, and reviewing requirements for testability
• Some experience writing or maintaining automated test scripts
• Clear written communication. You'll write test plans, document defects, and collaborate with people across varying technical backgrounds
• Ability to work independently and as part of a cross-functional team
• ASQ Software Quality Engineer (CSQE) or ISTQB Foundation Level certification preferred; a willingness to pursue certification is sufficient
• Python experience is a plus

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