Looking for Library Literacy Assistant in Contra Costa County, CA
Job title: Library Literacy Assistant
Company: Contra Costa County
Job description: The Position
Contra Costa County has an exciting opportunity for Library Literacy Assistants. We are recruiting to fill one (1) vacant position. The position will be located primarily at our Concord Project Second Chance (PSC) office but may travel to other branches as required.
The Contra Costa County Library is a forward-looking department of the County with 26 community libraries serving as the pulse of their respective communities. The mission of Contra Costa County Library is "Bringing people and ideas together". Contra Costa County Library is the pulse of our community. Working together, we spark imagination, fuel potential, and connect people with ideas to each other.
The Library Literacy Assistant supports outreach and recruitment activities, family literacy, and learner and volunteer retention within the Library's adult literacy program.
We are looking for someone who is:
- a team player
- effective at establishing working relationships with others
- committed to fostering a diverse working and learning environment
- flexible and open to learning new skills
- customer-service oriented
- enthusiastic about serving in a program support capacity
- Supporting adult learners in meeting their literacy goals through individualized and group support, including connection to community resources
- Coordinating quarterly family literacy events and ordering and maintaining a collection of family literacy materials
- Promoting literacy services on social media and at community meetings and outreach events
- Coordinating program publications, including program newsletter and annual book of student writing
- Supporting volunteer retention through ongoing volunteer appreciation activities
- Using program database to maintain accurate record of activities and access tutor and learner information
- You will work with diverse, inspirational learners and volunteers who are dedicated to making a positive change in their lives and community
- Supportive and collaborative colleagues will work with you on an impactful and important mission
- Your work environment will promote lifelong learning, providing many professional development opportunities
- A variety of job tasks will keep you interested and engaged
- You will work in an organization that values diversity and inclusion
- You must be able to work one evening per week and up to 12 Saturdays per year
- Your work setting may not always be conducive to privacy, and you may need to work around some distractions
- Customer service issues may arise that require delicate handling
- Critical Thinking: Analytically and logically evaluating information, propositions, and claims
- Decision Making: Choosing optimal courses of action in a timely manner
- Reading Comprehension: Understanding and using written information
- Adaptability: Responding positively to change and modifying behavior as the situation requires
- Attention to Detail: Focusing on the details of work content, work steps, and final work products
- Learning Agility: Seeking learning opportunities and applying the lessons to one's work
- Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
- Listening: Fully comprehending spoken communication
- Oral Communication: Engaging effectively in dialogue
- Writing: Communicating effectively in writing
- Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
- Customer Focus: Attending to the needs and expectations of customers
- Teamwork: Collaborating with others to achieve shared goals
- Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
- Experience working with adult learners in any environment
- Experience with community outreach
- Professional working proficiency or better in a language other than English