Industrial Physics - Territory Account Manager - Flex SE
Industrial Physics
Apply Territory Account Manager - Flex SE Fully Remote • Remote Worker - N/A Apply Job Type Full-time Description THIS IS A FULLY REMOTE POSITION The RoleThe Territory Account Manager is responsible for managing and growing a defined portfolio of non-key accounts across assigned territories, industries, or product lines. This role focuses on driving revenue growth through proactive prospecting, relationship building, and execution of regional sales strategies. The Territory Account Manager works closely with internal teams and channel partners to deliver exceptional customer experiences and identify opportunities for expansion.Key Responsibilities
Account Management & Growth
• Manage and grow a portfolio of non-key accounts within assigned territory.
• Identify new business development opportunities for instruments, consumables, and service programs.
• Qualify and develop accounts with potential to transition into Key Account or strategic segments.
• Understanding industry trends and competitor offerings.
• Identifying key decision-makers and influencers within target accounts.
• Tailoring value propositions to specific customer pain points.
Sales Execution
• Drive high-activity selling motions including prospecting, quoting, follow-up, and account planning.
• Execute pricing within established guardrails and ensure clean purchase orders.
• Support regional marketing campaigns and lead generation activities.
Customer Engagement
• Build strong relationships with customer contacts in quality, operations, procurement, and engineering.
• Understand customer needs and position Industrial Physics solutions effectively with support from product and applications
experts.
• Attending trade shows, conferences, and webinars.
• Leveraging LinkedIn and other platforms to engage prospects.
Operational Excellence
• Maintain accurate CRM data, forecasting, and territory planning.
• Collaborate with Customer Success Managers (CSMs) to manage small orders, renewals, and consumables.
• Escalate issues where needed to ensure quick resolution and positive customer experience.
Cross-Functional Collaboration
• Work closely with marketing, service, applications support, and channel partners to deliver customer outcomes.
• Provide input into regional sales strategy and customer segmentation.
Other duties as assigned.
This position is open only to candidates who are legally authorized to work in the United States without the need for employer sponsorship, now or in the future. We do not offer visa sponsorship for this position. RequirementsSkills & Experience
• Sales Skills: Strong foundational sales skills including prospecting, qualification, needs-based selling, and closing.
• Account Management: Ability to manage a high volume of accounts and maintain territory discipline.
• Technical Aptitude: Comfortable learning measurement and testing instrument technologies and working in manufacturing or
QA/QC environments.
• Communication: Strong interpersonal and presentation skills; builds positive relationships with customer contacts at various
levels.
• Collaboration: Works effectively with internal teams and channel partners; willingness to learn and develop toward more
complex key account responsibilities.
• Experience: 5+ years in sales or customer-facing roles, ideally in industrial, technical, or manufacturing markets. Exposure to
instrumentation or capital equipment is beneficial but not required.
Key Performance Metrics
• Bookings growth within assigned accounts.
• New business development and pipeline generation.
• Account penetration across product lines and service offerings.
• CRM accuracy, forecasting reliability, and activity metrics.
• Customer satisfaction and retention across the account base.
• Successful development of accounts into potential Key Accounts.
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