Membership Sales Specialist
Benefits:
- Bonus based on performance
- Competitive salary
- Driving pre-opening membership sales through high-volume outbound phone calls on inbound leads
- Provides excellent leadership and management to create a positive, successful environment for staff and clients.
- Properly manages and exceeds all KidStrong sales and operational budgets.
- Works closely with the KidStrong General Manager and Area Developer
- Builds and maintains KidStrong class size through scheduling optimization.
- Timely response and follow through with all KidStrong corporate/owner requests and client and lead requests
- Enforces KidStrong corporate policies, business practices, systems and processes.
- Provides and maintains the highest level of customer service.
- Provides effective decision-making regarding customer service issues.
- Prior experience in outbound phone sales is strongly preferred (300+ calls/week is a typical outbound phone sales effort)
- Strong sales mentality and comfortability with outbound sales efforts
- Associate or bachelor's degree in business, education, or a related field.
- Must have the ability to work a flexible schedule, including at least evenings and weekends. Sales happen outside of typical business hours.
- Understanding of all performance metrics (KPIs), revenue, etc.
- Excellent verbal and written communication skills.
- Entrepreneurial spirit with an open, participative leadership style and drive for excellence.
- Strong work ethic, integrity, and professional demeanor.
- Practical work experience using Microsoft Office products as well as G-Suite
- Fitness, retail, and/or hospitality industry experience preferred.
- Required to work at least three (3) weekday nights and two (2) weekend days (flexible with General Manager coverage).
- Requires access to stable internet and computer in a quiet environment, suitable for make and receiving sales calls.
- Outbound phone sales experience: 2+ years
- Customer Service: 2 years
- Required Shifts: Morning, Mid-Day, Evening, and Weekend
This position is temporarily remote.
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