Experienced Data Entry Specialist – Salesforce CRM and Non-Profit Operations
At arenaflex, we're dedicated to transforming the lives of people with cancer and their loved ones through our comprehensive network of support, information, resources, and professionals. As a Data Entry Specialist, you'll play a vital role in ensuring the accuracy and timeliness of donor, volunteer, and organizational data in our Salesforce CRM. If you're passionate about making a difference in the lives of others and possess exceptional attention to detail, we encourage you to apply for this exciting opportunity.
About arenaflex
arenaflex is a leading non-profit organization that has been improving the lives of people with cancer and their loved ones for over two decades. Our mission is to transform the cancer experience by reducing the burden on all those who are impacted, especially in low-income and marginalized communities. We're committed to delivering psychosocial interventions and patient activation programs that empower individuals to take control of their health and care.
Job Overview
As a Data Entry Specialist, you'll report to the Director of Individual Giving and work closely with the development, program, and operations teams to ensure accurate and timely entry of donor, volunteer, and organizational data into our Salesforce CRM. This role requires a high level of attention to detail, discretion in handling confidential information, and the ability to manage multiple tasks in a dynamic environment.
Responsibilities
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Data Administration
+ Work closely with the Database Administrator/Analyst to ensure data integrity and optimum efficiency of Salesforce + Ensure proper procedures and best practices are followed for quality assurance and confidentiality + Maintain the integrity of the electronic files for donors, prospects, members, and volunteers + Enter data manually or through mass updates or uploads + Manage automated workflows + Make recommendations to enhance the efficiency and efficacy of Salesforce
Fund Development
+ Process, record, and acknowledge donations according to established protocols + Generate donor reports and maintain donor lists for appeals, events, and other donor communications + Ensure employee contributions and matches are processed in a timely manner + Record stock and other electronic contributions + Communicate with donors by phone and email, as well as with the organization's broker about stock transfers + Demonstrates exemplary customer service in all exchanges + Provide support for grant research, submissions, tracking, and reporting
Operations/Program
+ Work with the accounting team to reconcile donations monthly and annually with QuickBooks + Collaborate with staff involved in volunteer management to ensure data is entered and coded properly + May provide backup data entry for the program team + Perform other duties as necessary or assigned
Qualifications
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Minimum Requirements
+ High School Diploma + 2+ years of experience using Salesforce NPSP or a similar constituent relationship management system, preferably within a non-profit organization + A bachelor's degree is preferred + Experience with Constant Contact and Classy is a plus + Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) + Effective verbal and written communication skills with good proofreading capability + Strong organizational skills, detailed oriented, and able to meet multiple deadlines + Demonstrated ability to work on a high-performing team + Ability to handle confidential information with sensitivity, integrity, discretion, and accuracy + Reliability, responsiveness, and courtesy in all team and donor interactions + Exhibits an interest in learning
Preferred Qualifications
+ Experience working in a non-profit organization + Familiarity with QuickBooks and other accounting software + Strong analytical and problem-solving skills
What We Offer
* Competitive Salary: $55,000.00 - $65,000.00 per year
- Benefits Package: 401(k) matching, dental insurance, flexible schedule, health insurance, life insurance, paid time off, and vision insurance
- Opportunities for Growth: arenaflex is committed to providing ongoing training and development opportunities to help you grow in your career
- Diverse and Inclusive Work Environment: arenaflex values diversity and inclusion and is committed to creating a work environment that is welcoming and inclusive of all employees
How to Apply
If you're passionate about making a difference in the lives of others and possess exceptional attention to detail, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
About arenaflex
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive and respectful of all employees. Apply for this job