Experienced Data Entry Clerk – Energy Services Program Support | Remote Work Opportunity

At arenaflex, we're dedicated to fostering a culture of innovation, collaboration, and community growth. As a leading non-profit human services agency, we're committed to making a lasting impact in the lives of individuals and families in Fitchburg, MA. Our dynamic team is united by a shared passion for creating positive change and promoting holistic well-being. We're seeking an experienced Data Entry Clerk to join our team and play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. If you're a detail-oriented, tech-savvy individual with a passion for making a difference, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a non-profit human services agency dedicated to enhancing the lives of individuals and families in Fitchburg, MA. Our mission is to foster community growth, provide essential services, and promote holistic well-being. We're committed to creating a workplace that values your well-being and personal growth, offering a range of fantastic benefits and opportunities for career advancement.

Key Responsibilities

As a Data Entry Clerk, you'll play a vital role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. Your key responsibilities will include:

• Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Essential Qualifications and Skills

To be successful in this role, you'll need:

• Associate degree or equivalent professional experience.
• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in Microsoft Office and Google Suite.
• Familiarity with database systems and data entry software.

Benefits and Perks

As a valued member of our team, you'll enjoy a range of fantastic benefits and perks, including:

• Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
• Paid Time Off (PTO): Generous time off to relax and recharge.
• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
• Student Loan Forgiveness: We're here to help ease your student loan burden.
• Tuition Remission: Invest in your education with our tuition remission program.
• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
• Pet Insurance: Ensure your furry friends receive the best care.
• Employee Discounts: Access exclusive discounts and perks.

Why Join arenaflex?

At arenaflex, we're committed to creating a workplace that values your well-being and personal growth. We offer a range of opportunities for career advancement, professional development, and community involvement. Our dynamic team is united by a shared passion for making a lasting impact, and we're excited to welcome you to our community.

How to Apply

If you're a motivated and detail-oriented individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant certifications or references. Don't miss this opportunity to make a significant impact in the lives of individuals and families in Fitchburg, MA. Apply now to join our team and experience a workplace that values your well-being and personal growth! Apply To This Job Apply for this job