Experienced Customer Service Financials and Human Resource Data Entry Specialist – Remote Opportunity
At arenaflex, we are seeking a highly skilled and detail-oriented Customer Service Financials and Human Resource Data Entry Specialist to join our team on a 12-month contract basis. As a key member of our HR Records Management Team, you will play a vital role in maintaining and storing accurate and current employment records for all associates, including home office associates, financial advisors, and branch staff. If you possess excellent investigative skills, strong communication abilities, and a keen eye for detail, we encourage you to apply for this exciting opportunity.
About arenaflex
arenaflex is a dynamic and innovative organization that is committed to delivering exceptional customer experiences. With a strong focus on data-driven decision-making, we are constantly seeking talented individuals who share our passion for excellence and our commitment to excellence. Our team is dedicated to providing top-notch support to our associates, and we are looking for a skilled Customer Service Financials and Human Resource Data Entry Specialist to join our ranks.
Job Summary
As a Customer Service Financials and Human Resource Data Entry Specialist, you will be responsible for a wide range of tasks, including data entry, data stewardship, and customer service. You will work closely with our HR Records Management Team to ensure that all employment records are accurate and up-to-date, and that our associates receive the support they need to succeed. This is a high-profile and high-stakes role, and we are seeking an individual who is proactive, detail-oriented, and able to work effectively in a fast-paced environment.
Responsibilities
As a Customer Service Financials and Human Resource Data Entry Specialist, your key responsibilities will include:
- Completing Rehire and Transfer Eligibility Checks, which involves research and investigation of information to come to a conclusion
- Maintaining electronic personnel files and completing all file requests
- Organizing and distributing all incoming paper documents
- Maintaining data integrity and responsible for auditing of data
- Ensuring a 24-48 hour processing turnaround for all requests
- Troubleshooting problems/questions related to processing and bringing resolution to issues
- Serving as a customer service representative to handle questions related to the electronic personnel file and eligibility requests
Qualifications
To be successful in this role, you will need to possess the following qualifications:
- Excellent investigative skills, with the ability to research and investigate information to come to a conclusion
- Excellent verbal and written communication skills, with the ability to respond to questions and provide instructions and directions in a clear and concise manner
- Organizational and time management skills, with the ability to multi-task and address deliverables in a timely manner
- PeopleSoft HRMS experience is preferred, but not required
- Ability to learn and apply technical information relevant to the job, with a focus on maintaining data integrity at all times
- Microsoft Office (Word, Excel, and Outlook) applications and Internet Explorer/Edge/Chrome skills are required
Required Skills
In addition to the qualifications listed above, we are seeking an individual with the following skills:
- Extreme attention to detail, with the ability to identify and correct errors
- Ability to multi-task and prioritize tasks effectively
- Strong critical thinking skills, with the ability to analyze information and make sound decisions
- Ability to communicate effectively and accurately with a variety of internal stakeholders
- Strong MS Excel skills, particularly as it relates to database management
Career Growth Opportunities and Learning Benefits
As a Customer Service Financials and Human Resource Data Entry Specialist at arenaflex, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment. We offer a range of training and development programs, including:
- On-the-job training and mentorship
- Access to online training and development resources
- Opportunities for career advancement and professional growth
- A collaborative and supportive team environment
Work Environment and Company Culture
arenaflex is a remote-friendly organization, and this role can be performed from the comfort of your own home. We offer a flexible and supportive work environment, with a focus on work-life balance and employee well-being. Our company culture is built on a foundation of excellence, innovation, and customer-centricity, and we are seeking individuals who share our values and are passionate about delivering exceptional results.
Compensation and Benefits
We offer a competitive compensation package, including:
- A maximum rate of $20/hour on a W-2 basis
- Opportunities for career advancement and professional growth
- A range of benefits, including health insurance, retirement savings, and paid time off
How to Apply
If you are a motivated and detail-oriented individual with a passion for customer service and data entry, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
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