Medical Assistant, Virtual Support Team
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Overview Provide superior clinical and administrative support to patients and clinicians in a fast-paced virtual outpatient clinic. Under limited supervision and exercising initiative, assist with the coordination of outpatient clinical activities of the team. Required Skills and Abilities 1. Demonstrated proficiency with medical assisting standards and principles. Proven ability with operational processes in a medical setting. 2. Demonstrated and proven ability in a multi-specialty physician practice and work in a virtual setting. Have the ability to work from home demonstrating independent judgement and superior technology skills to assist provider and patients. 3. Demonstrated ability to generate trusting and supportive relationships with patients, families, staff and faculty. 4. Ability to utilize Zoom and Epic technology. 5. Proficiency in the use of Electronic Medical Records (EMR) systems. Preferred Skills and Abilities 1. Experience with EPIC electronic medical record system.
Principal Responsibilities
1. Maintains comfortable, orderly, safe, and clean environment. 2. Prepares patients for examinations. Provides routine information related to medical treatments and procedures. 3. Measures and records vital signs. Collects specimens. Prepares examining rooms. Selects and lays out medical supplies. 4. Maintains medical equipment. Records and reports patient information. Retrieves laboratory test results and patient files. 5. Escorts patients and visitors. Orders and maintains inventory of supplies. 6. Performs clerical functions related to medical activities. Required Education and Experience Two years of related work experience and a high school level education; or an equivalent combination of experience and education. Required License(s) or Certification(s) Certification by the American Association of Medical Assistants or American Registry of Medical Assistants (or ability to get certification/registration within 90 days of employment).Job Posting Date
04/02/2026Job Category
TechnicianBargaining Unit
L34Compensation Grade
Labor Grade CCompensation Grade Profile
Hourly Range
$28.43Time Type
Full timeDuration Type
Temporary / Casual (Fixed Term)Work Model
RemoteBackground Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
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