Administrative Assistant Contractor (Resource M...
Position SummaryContractor RemoteWork you'll doThe services you will provide the Deloitte Project Team: Support the LDX Resource Management Team in a fast-paced, high-volume environment. The ideal candidate should be dependable, well-organized, responsive, and tactful, with strong communication and critical thinking skills, sound judgment in handling confidential matters, and solid proficiency in Microsoft Office and Salesforce.Key Responsibilities
- Provide administrative and operational support across the LDX Resource Management Team and the broader LDX Team.
- Perform accurate data entry and ongoing maintenance across multiple tools (e.g., Salesforce, internal scheduling platform, Excel trackers, OneNote).
- Pull and distribute daily availability reports; ensure information is current and accurately reflects the latest changes.
- Draft and send confirmations, follow-ups, and team updates; maintain clear, professional correspondence and consistent messaging.
- Gather and validate request details to send resourcing outreach.
- Track and flag internal team members’ bandwidth and availability for LDX Resource Managers.
- Monitor, manage, and respond to resourcing outreach correspondence; consolidate and summarize responses for LDX Resource Managers to enable staffing decisions.
- Monitor and triage a high volume of scheduling and staffing requests received via Outlook and Microsoft Teams; track status, prioritize appropriately, and route items to the correct Resource Manager.
- Support ad-hoc initiatives, including but not limited to record upkeep/cleanup, report creation, data validation, and basic analysis, to improve data quality and reporting reliability.
- Handle sensitive and confidential information with discretion and professionalism.
- BA or BS undergraduate degree.
- Minimum 2 years experience in Resource Management, HR, Learning & Development, etc.
- Strong critical thinking, analysis, and problem-solving skills.
- Strong written and oral communication skills.
- Ability to manage and resolve complex and sensitive situations.
- Ability to multitask and prioritize effectively in a high-volume, fast-paced environment.
- Ability to work both independently and collaboratively with teams.
- Ability to manage confidential information appropriately and professionally.
- Strong competence in attention to detail, responsiveness, follow-through, flexibility, initiative, and tact.
- Strong proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams, etc.) and Salesforce.