Senior Disability Claims Examiner, Concierge Team (Virtual)

Job Classification: Operations - Insurance Operations The Financial Services Team, within the Group Insurance Disability Organization, is seeking a Partial Calculation Specialist. The successful candidate will be expected to interpret and calculate partial disability payments according to contractual provisions, procedures, and federal and state regulations. The role will require the ability to analyze information specific to earned income, contractual provisions, and benefits paid to ensure the accuracy of partial disability payments on disability claims as outlined within the policy. What you can expect:

• Analyze information on file specific to partial disability payments such as paystubs, timesheets, and other contractual provisions.
• Perform calculations of partial disability payments specific to Paid Leave, STD, and LTD.
• Offer technical support to the Group Insurance Disability Organization related to partial calculations.
• Collaborate with the Group Insurance Disability Organization to address challenges related to adjustments.
• Respond to customer service issues within required timeframes to meet customer expectations.

What you’ll need:

• Minimum of 2 years in Group Insurance of similar claims experience required.
• Demonstrated understanding of partial disability calculations.
• Demonstrated understanding of all contractual provisions such as Greatest Extent and Return to Work Incentives, that would impact partial disability payments.
• Effective communication skills.
• Ability to solve complex claim scenarios with some guidance.
• Ability to adapt to the changing needs of the organization.
• Proficiency in Teams, MS Word, and Excel.

#LI-MG1 What we offer you: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $61,700.00 to $101,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email [email protected]. If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance. Apply tot his job Apply To this Job