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Operations Manager - Executive Protection, Insider Threats, Intellectual Property

Meet the Team

The Global Executive Protection (GEXP) team primarily supports the security of the CEO and Executive Leadership Team at Cisco. We are Executive Protection professionals that work on the premise of making the unknown known, to ensure to the best of our abilities, the successful completion of each detail and protective coverage of the CEO/ELT. GEXP is part of the Security and Trust Organization.

The Role

The Global Security & Executive Protection (GS&EP) team is seeking an Operations Manager for our Executive Protection (EP) team to serve as the operational backbone behind the safety, efficiency, and readiness of GS&EP’s protective services for Cisco’s Executive Leadership Team. This role blends financial acumen, complex logistics, and high-trust interpersonal skills. 

Conflicts of Interest regarding Outside Employment

Due to the nature of this role, individuals hired into the Executive Protection Agent position may be restricted from engaging in outside employment that involves executive or personal protection services, particularly if the activity creates a conflict of interest, interferes with required availability, or could compromise the safety, security, or interests of Cisco or its protectees. Any outside employment must comply with Cisco's conflicts of interest policies and may require prior review and approval.

Your Impact

As an Operations Manager for GS&EP, you will work closely with Executive Protection (EP) Agents, Corporate Finance, Leadership, and external partners to ensure seamless, discreet, and cost-effective operations worldwide.   

In this role, you will be working in an agile, fast-paced, and collaborative environment to:  

• Oversee day-to-day support operations of the EP program 
• Develop and maintain operational support plans for domestic and international executive travel, events, and special assignments 
• Own forecasting and ensure projected spend stays aligned with approved budget 
• Track EP needs and costs related to logistics, travel, equipment, and vendors 
• Support EP personnel through scheduling, resource planning, and training coordination 

Required Qualifications:  

• Bachelor's Degree in Business, Security Management, Finance, Operations or a related field 
• 8-10 years of experience in operations management, security operations, military/law enforcement support roles, or a similar environment  
• Experience managing budgets, forecasting, financial reporting, suppliers, and procurement processes.
• Excellent interpersonal and communication skills, with the ability to build trust at all levels of the organization 
• High levels of discretion, integrity, and professionalism 

Desired Qualifications  

• Experience supporting executive protection or high-profile individuals 
• Familiarity with global travel security, risk management, or crisis response 
• Experience working in a large, matrixed, global organization 

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.