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Experienced Overnight Customer Service Representative – Fast-Paced Retail Environment in Southport, NC at arenaflex

100% Remote Full-time Open now

At arenaflex, we're on a mission to revolutionize the way people live, work, and play. As a leading convenience store chain, we're committed to providing exceptional customer experiences, innovative products, and a fun, dynamic work environment. We're seeking an experienced Overnight Customer Service Representative to join our team in Southport, NC. If you're a motivated, customer-focused individual with a passion for delivering top-notch service, we want to hear from you!

About arenaflex

arenaflex is a leading convenience store chain with a rich history of innovation and customer satisfaction. With a strong presence in the retail industry, we're dedicated to providing our customers with a wide range of products and services that meet their evolving needs. Our commitment to excellence is reflected in our state-of-the-art stores, friendly and knowledgeable staff, and a focus on community involvement.

Your Key Responsibilities

As an Overnight Customer Service Representative at arenaflex, you'll play a vital role in ensuring our customers receive exceptional service and support. Your key responsibilities will include:

  • Greeting customers, running the register, and cashiering with a smile
  • Making purchase suggestions and promoting our products and services
  • Working with our food program to provide customers with a convenient and enjoyable shopping experience
  • Maintaining a clean and organized store environment, both inside and out
  • Providing regular and predictable onsite attendance to ensure seamless operations
  • Interacting with customers daily, building relationships, and resolving any issues that may arise
  • Working collaboratively with a fun, energetic team to accomplish daily tasks and goals

Essential Qualifications

To succeed in this role, you'll need:

  • Retail and customer service experience, preferably in a fast-paced environment
  • Sales associate or cashiering experience, with a proven track record of meeting sales targets and providing excellent customer service
  • High school diploma or equivalent
  • Motivation to advance in your career and take on new challenges
  • Willingness to learn and adapt to new situations and technologies
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management

Preferred Qualifications

While not essential, the following qualifications would be beneficial:

  • Experience working in a convenience store or similar retail environment
  • Knowledge of our products and services, or a willingness to learn
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • High school diploma or equivalent, with some college education or a degree in a related field

Physical Requirements

As an Overnight Customer Service Representative, you'll need to be able to:

  • Stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach, and manipulate objects with hands, requiring eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Benefits and Perks

As an arenaflex team member, you'll enjoy a range of benefits and perks, including:

  • Medical, Vision, Dental, and Life Insurance/Short and Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Full-Time or Part-Time opportunities
  • Large, Stable Employer with a commitment to employee growth and development
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds, cultures, and abilities. If you require a reasonable accommodation to complete the application process or participate in an interview, please inform our Human Resources Representative.

E-Verify Program

arenaflex uses the federal E-Verify program to check work eligibility. For more information, please click on the link below. Apply for this job now! Don't miss this opportunity to join our dynamic team and take your career to the next level. Apply now to become an Overnight Customer Service Representative at arenaflex in Southport, NC! Apply for this job

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