Experienced Customer Service Associate - Temporary in Bloomington, IL at arenaflex

At arenaflex, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Associate - Temporary in Bloomington, IL, you'll play a vital role in creating a distinctive and delightful customer experience that sets us apart from the competition.

About arenaflex

arenaflex is a leading healthcare and retail organization that's dedicated to improving the lives of our customers and patients. With a rich history of innovation and a passion for delivering exceptional customer service, we're constantly striving to improve and expand our services to meet the evolving needs of our customers.

Job Summary

As a Customer Service Associate - Temporary in Bloomington, IL, you'll be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. You'll work closely with our team to deliver a distinctive and delightful customer experience that meets our high standards.

Key Responsibilities

* Models and delivers a distinctive and delightful customer experience

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service
• Engages customers and patients by greeting them and offering assistance with products and services
• Resolves customer issues and answers questions to ensure a positive customer experience
• Recommends items for sale to customers and recommends trade-up and/or companion items
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested
• Processes voids, returns, rain checks, refunds, and exchanges as needed
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records
• Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
• Implements Company asset protection procedures to identify and minimize profit loss
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise
• Completes resets and revisions as directed
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store)
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance

Training & Personal Development

* Attends training and completes PPLs requested by Manager or assigned by corporate

Essential Qualifications

* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

* Prefer six months of experience in a retail environment

• Prefer to have prior work experience with arenaflex

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing situations
• Strong problem-solving and conflict resolution skills
• Ability to lift up to 25 pounds and stand for long periods of time
• Basic math skills and accuracy with handling cash and operating a cash register
• Ability to work independently and as part of a team

Career Growth Opportunities and Learning Benefits

* arenaflex offers a range of training and development programs to help you grow and advance in your career

• Opportunities for advancement to leadership roles and specialized positions
• Competitive compensation and benefits package
• Recognition and rewards for outstanding performance and contributions to the team

Work Environment and Company Culture

* arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion

• Our stores are designed to be welcoming and accessible to all customers and employees
• We offer a range of benefits and perks to support the well-being and success of our employees, including health insurance, paid time off, and employee discounts

Compensation, Perks, and Benefits

* Competitive hourly rate of $15-$17.50 per hour

• Opportunities for overtime and bonuses
• Comprehensive benefits package, including health insurance, dental insurance, and vision insurance
• Paid time off and holidays
• Employee discounts on arenaflex products and services
• Recognition and rewards for outstanding performance and contributions to the team

How to Apply

If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for this position. Please submit your application through our website or by clicking on the "Apply for the job now!" button below.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.

Note

This role will remain open until filled. The actual compensation that you will be offered will depend on a variety of factors, including geography, skills and abilities, education, experience, and other relevant factors. Apply for this job