Senior Solutions Engineer

The Role

As a Senior Solutions Engineer, you will lead the technical design, architecture, and delivery of customer integrations and implementation projects. You’ll act as a trusted technical partner post-sale, ensuring each customer’s data sources connect cleanly to PAXAFE’s internal model. You’ll design solution maps, identify long-lead items, surface dependencies, and build phased implementation plans that de-risk deployment. This is a hands-on, customer-facing role where you’ll balance technical depth with clear communication — helping both customers and developers achieve alignment.

What You’ll Do

·       Lead technical discovery sessions with customers to uncover data sources, dependencies, and system constraints.

·       Create solution maps and architecture diagrams linking customer systems and data fields to PAXAFE’s internal schema.

·       Develop phased implementation plans, identifying long-lead items, critical information, and risk mitigations.

·       Define API contracts, webhook schemas, transformation logic, and validation criteria for integrations.

·       Coordinate with Product, Data, and Engineering to sequence deliverables and manage technical handoffs.

·       Participate in customer implementation calls, guiding technical conversations and ensuring readiness.

·       Use Linear for progress tracking and Figma / FigJam for solution mapping and documentation.

·       Document reusable integration patterns and lessons learned to scale future projects.

·       Support quality assurance and troubleshooting for live integrations as needed.

Who We’re Looking For

·       5+ years in a technical role such as Solutions Engineer, Integration Engineer, or Technical Consultant within a SaaS or data-platform company.

·       Experience designing and implementing data integrations, REST APIs, webhooks, and relational database models (PostgreSQL, Supabase).

·       Familiarity with Azure, Python, Postman, Prismatic, GitHub, and JSON-based data workflows.

·       Strong communication skills — able to translate between technical and non-technical audiences.

·       Ability to ask the right questions to extract technical details from business stakeholders and coordinate vendor setup for automated data flows.

·       Experience managing multiple concurrent projects with attention to sequencing, scope, and delivery quality.

·       Comfortable operating in a fast-paced startup environment that requires adaptability and initiative.

·       Bonus: Exposure to life sciences, pharma logistics, GxP, or IoT ecosystems.

Why You’ll Love Working Here

·       High-impact mission: Every project directly supports safe, compliant delivery of the world’s most important products worldwide (e.g. vaccines, life-saving therapies, food, etc.)

·       PAXAFE has entered an exciting growth phase which provides for [and requires] a great deal of autonomy & leadership at every role & every level

·       You’ll be working with the world’s leading companies in Life Sciences (Pharma, CDMOs, Med Devices & Bio Tech) which are working on some of the most advanced therapies in the world

·       Startup ownership: Join a cohesive, collaborative team where your ideas shape the future of our platform

·       Remote-first flexibility: Work from anywhere (Central / Eastern US preferred).

·       Cutting-edge tech: LLMs & Agentic AI | Azure | Python | Prismatic | Supabase | PostgreSQL | LavinMQ | Inngest | IoT | shadcn | Linear | Figma

·       Growth opportunity: Step into a foundational technical leadership role with visibility to PAXAFE’s executive team.

·       Comprehensive benefits: Competitive base salary, equity participation, five weeks PTO, and full healthcare coverage

Our Core Values

·       Create Magic: Deliver products that exceed customer expectations and solve real problems elegantly

·       Own With Pride: Take ownership of outcomes and deliver with excellence

·       Navigate With Intent: Make strategic decisions with clarity and purpose

·       Think Deep, Act Fast: Balance thorough analysis with rapid execution

·       Enjoy the Journey: Celebrate wins and maintain perspective

·       X-hibit Teamwork: Collaborate across functions and support each other's success

·       Tackle With Empathy: Understand customer and team needs deeply before proposing solutions