Digital Commerce Product Manager, Salesforce (remote)
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE
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At US Foods®, innovation and technology is our superpower. By expanding our digital ecosystem and leading with a customer-first mindset, we’re delivering technology that empowers our customers and simplifies business. As we transform the digital landscape of the foodservice industry, we’re outpacing our competitors faster than ever before. We believe diversity is the cornerstone of creativity and innovation—and we foster an open, inclusive, flexible work environment that supports our transformation. We are seeking a Product Manager to support the strategy and execution of our internally used Salesforce Platform. This role will report to a Senior Product Manager and will be responsible for building and enhancing Salesforce-based capabilities that enable internal teams to work more effectively and efficiently in support of our B2B business objectives. The Product Manager will focus on identifying user needs across Sales, Service, and Marketing functions, translating those needs into clear product features, and partnering closely with Product Owners and delivery teams to bring solutions to market. The right candidate will be able to earn trust with cross-functional partners, apply insights to inform product decisions, and contribute to continuous improvement of the Salesforce platform.The work for the Digital Commerce Product Manager position is completely remote anywhere in the United States except Hawaii or United States Territories. This position may require up to 10% travel.
Product Planning and Execution (30% of time)
Act as a market-facing and internally facing product partner, collaborating across Sales, Service, Marketing, Operations, IT, and other stakeholders to identify business needs and opportunities within the Salesforce ecosystem
Contribute to the development and execution of product roadmaps for assigned Salesforce feature areas (e.g., Sales Cloud, Service Cloud, Marketing Cloud)
Support targeted outcomes and KPI objectives through prioritized features and technical enablers
Prepare materials and participate in monthly product review meetings with senior product leadership
Product Development (30% of time)
Apply agile product management practices within assigned product areas
Partner with Product Owners to translate business needs into clear requirements, user stories, and acceptance criteria
Participate in backlog refinement, sprint planning, and feature acceptance activities
Ensure delivered features meet business requirements and align with platform standards
Feature Deployment, Change Management & Rollout (15% of time)
Lead and support feature deployment activities for Salesforce enhancements, including coordination of releases and post-release validation
Partner with Change Management, Training, and Communications teams to ensure successful rollout and adoption of new features
Develop and deliver enablement materials (release notes, job aids, FAQs) for internal users
Monitor adoption and user feedback post-launch and identify opportunities for optimization
Market and User Research (15% of time)
Conduct regular competitive and industry analysis, with a focus on CRM and B2B best practices
Participate in user research sessions, including interviews, ride-alongs, and usability testing with internal Salesforce users
Analyze adoption metrics and business performance data to generate insights and inform product decisions
Team Collaboration & Cross-functional Coordination (10% of time)
Provide regular product updates to stakeholders through written and verbal communications
Work closely with Engineering, Design, QA, and Salesforce Administration teams throughout the product development lifecycle
Collaborate with Marketing and Enablement teams to support internal launch planning and messaging
WORK ENVIRONMENT
Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.
MINIMUM QUALIFICATIONS
5+ years of total professional experience
3+ years of experience in Product Management or a related role
3+ years of hands-on experience working with CRM platforms, preferably Salesforce
Experience collaborating with cross-functional business and technology teams
Demonstrated experience contributing to products or platforms supporting $10M+ in annual revenue or equivalent business impact
Willingness to travel up to 10%
EDUCATION
Bachelor's degree required in Business Administration, Computer Science, or related field
This role will also receive annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$85,000 - $145,000*EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*
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