Loan Processing Assistant
Retail Operations |
Remote
Description
Position at loanDepot Position Summary: Responsible for assisting and supporting the Loan Processors with daily tasks. Ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates. Responsibilities:- Provides first level review and action taken on incoming mortgage loan applications; effectively leverages reporting to manage and prioritize daily tasks.
- Ascertains information from files independently to place service orders from third party vendors within service level agreements.
- Reviews residential real estate contracts and enters data with a high level of accuracy and speed; reviews documents and categorizes within system of record.
- Reviews and initiates Automated Underwriting Systems such as Desktop Underwriter and Loan Product Advisor as needed.
- Follows up on all services ordered within a timely manner and capturing those efforts/results within the system of record.
- Communicates with Processing staff, internal customers (Loan Consultants), and external customers (3rd party vendors) within service level agreements as needed.
- Proficiently utilizes technology and updates all information appropriately and accurately in the system of record.
- Issues redisclosures that are compliant within agency, federal/state, and company guidelines and regulations, when business need dictates.
- Performs other duties and projects as assigned.
- High school diploma or general education degree (GED) preferred.
- Minimum one (1) year mortgage industry or loan processing assistant experience required.
- Aggressive compensation package based on experience and skill set.
- Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful, and customer-centric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.