Systems Architect, Innovation

The Systems Architect is a hands-on, physical-product-centric integrator who partners with Product Management and Engineering to translate PRDs and VOC insights into clear, testable engineering specifications with full traceability. You will own device/edge architecture across controls electronics, sensors/actuators, firmware, HMI, connectivity, and power/safety, ensuring seamless integration with cloud/mobile by collaborating closely with Digital Technology and software teams. You will define and evolve new and updated system architectures, execute technology swim lanes (e.g., next gen controls, diagnostics/connectivity, HMI platform, in machine payments), and deliver technically proven reference architectures and implementations that accelerate product engineering. The role drives system commonization by standardizing reusable subsystems, interfaces, and components for platform reuse across product lines and regions.

Translate PRDs to engineering requirements

• Partner with Product Managers, convert PRDs and VOC insights into a System Requirements Specification with measurable acceptance criteria
• Maintain traceability from PRD → system requirements → subsystem specs → tests; manage change impact quickly and transparently
• Facilitate trade-offs (performance, energy/water, cost/BOM, safety/compliance, schedule) with clear decision records
• Establish best practices to ensure PRD-to-spec alignment across all products
• Keep product requirements and technical specifications consistent and up to date across portfolios

Collaborate across Product, Engineering, and Digital, globally

• Support the project prioritization alignment and development accelerations
• Co-develop device-cloud communication with Digital Technology and ensure alignment; Digital owns cloud/mobile; you own device/edge and integration readiness
• Develop and drive modern internal communication systems to provide project alignment with Engineering/Digital/IT
• Establish components life cycle tracking systems to provide obsolescence tracking and timely alerts
• Communication with global product and engineering teams (including Czech and Thailand) to gain buy-in and alignment on global projects

System commonization

• Architect and standardize reusable subsystems and components
• Establish system architectures that drive commonization across product lines and regions

Customer-centric validation

• Translate customer outcomes (e.g., cycle time, rewash rate, uptime, payment success, technician first-time-fix) into testable metrics
• Lead usability/HMI evaluations and pilot feedback loops; use modern tools to validate outcomes and refine requirements

Education & Experience: 

• Bachelor’s or master’s degree in mechanical/electrical/computer engineering, or related field required
• At least 8 years of experience in systems engineering or system architecture for embedded electromechanical products (appliances, HVAC, tools, industrial equipment, robotics)
  • Laundry/appliance experience preferred.
  • Experience in commercial laundry route/fleet or payment integration; building protocol, preferred
  • Exposure with AWS/Azure IoT, preferred
  • At least 1 year technical leadership in an Engineering team, preferred 

Skills and Abilities:

• Demonstrated collaboration with Product Management
• Translated PRDs into engineering specs with measurable acceptance criteria and full traceability
• Cross-disciplinary depth in: Mechanical, EE/Controls, Firmware, HMI, Connectivity, IoT
• Exposure in compliance/quality/manufacturing 
• Strong customer-needs intuition; converts outcomes into specs and tests
• Excellent communication with cross-functional teams; clear, concise documentation
• Data-driven problem solving; hands-on lab aptitude; comfortable in hybrid stage-gate + agile hardware processes
• Executive presentation skills, a plus

Travel:

• Approximately 15-20%

Standard and Physical Requirements:

• Position involves sitting long periods, standing, manual dexterity, stooping, bending and minimal lifting

Alliance Team Members Demonstrate DRIVE: 

• Dedicated: Follows through on commitments. Strong say/do
• Respectful: Acts with integrity and values diverse perspective
• Innovative: Always looking for a better way; leads change
• Versatile: Adapts quickly to changing circumstances. Demonstrates agility
• Engaged: Acts like an owner. Wants to create and grow a business which is tightly aligned with market needs