Enrollment Specialist
About Seven Starling
Seven Starling is a leading virtual provider of women's behavioral health services supporting every stage of motherhood. Seven Starling's holistic clinical model combines specialized therapy, peer support, and medication management to effectively treat common perinatal mood disorders like postpartum depression and anxiety, with 94% of patients seeing a clinically significant improvement in their symptoms after completing the program. Seven Starling partners with OBGYN clinics across the country and leading health plans including UnitedHealthCare, Cigna, Blue Cross Blue Shield, and Aetna to make care easily accessible and affordable.
About the Role
Seven Starling is revolutionizing women's mental healthcare, and we're looking for an Enrollment Specialist to help scale our world-class clinical team during a period of tremendous growth. You will own the full enrollment and credentialing cycle for psychotherapists (LCSWs, LPCs, Psy.D, etc.), psychiatric mental health nurse practitioners (PMHNPs), and physicians. Joining our small but mighty Network Access team and reporting to the Network Access Manager, you'll have the opportunity to scale our credentialing and enrollment function while making a significant impact on women's mental healthcare.
This isn't just another enrollment specialist role – you'll be a key player to support a rapidly growing clinical team that's transforming how women access mental health support. You'll help evolve our strategies, implement new processes, and have a direct impact on thousands of women's lives through the providers you credential and enroll.
About the Role
Seven Starling is revolutionizing women's mental healthcare, and we're looking for an Enrollment Specialist to help scale our world-class clinical team during a period of tremendous growth. You will own the full enrollment and credentialing cycle for psychotherapists (LCSWs, LPCs, Psy.D, etc.), psychiatric mental health nurse practitioners (PMHNPs), and physicians. Joining our small but mighty Network Access team and reporting to the Network Access Manager, you'll have the opportunity to scale our credentialing and enrollment function while making a significant impact on women's mental healthcare.
This isn't just another enrollment specialist role – you'll be a key player to support a rapidly growing clinical team that's transforming how women access mental health support. You'll help evolve our strategies, implement new processes, and have a direct impact on thousands of women's lives through the providers you credential and enroll.
About the Role
Seven Starling is revolutionizing women's mental healthcare, and we're looking for an Enrollment Specialist to help scale our world-class clinical team during a period of tremendous growth. You will own the full enrollment and credentialing cycle for psychotherapists (LCSWs, LPCs, Psy.D, etc.), psychiatric mental health nurse practitioners (PMHNPs), and physicians. Joining our small but mighty Network Access team and reporting to the Network Access Manager, you'll have the opportunity to scale our credentialing and enrollment function while making a significant impact on women's mental healthcare.
This isn't just another enrollment specialist role – you'll be a key player to support a rapidly growing clinical team that's transforming how women access mental health support. You'll help evolve our strategies, implement new processes, and have a direct impact on thousands of women's lives through the providers you credential and enroll.
What you’ll do
Submit accurate enrollment applications to multiple public and private payers across Commercial and Medicaid plans
Manage enrollments across multiple states and provider types, ensuring timely follow-up for enrollments that have not yet been approved.
Utilize Salesforce for enrollment management and tracking
Maintain up-to-date provider information in CAQH and other relevant databases
Resolve enrollment discrepancies and support claims disputes with the Revenue Cycle Management team
Prepare and organize enrollment metrics and provider data using Google Sheets and Salesforce
Communicate effectively with internal teams and external payer contacts
Develop and improve enrollment workflows using best practices
Generate and submit rosters as requested by various payers to remain compliant.
Who you are
3+ years of credentialing and enrollment experience in behavioral health
NAMSS enrollment certification a plus!
Proven experience successfully enrolling providers with Commercial and Medicaid plans
Exceptional attention to detail and organizational skills
Strong written and verbal communication skills
Proficient in Google Suite
Experience with Salesforce or comparable CRM tools (preferred)
Details
Full time position
Salary: $65,000
Remote
Competitive Equity Package
Perks and Benefits
Competitive paid time off
Competitive parental leave policy
One-time stipend to enhance your work from home experience
Medical, dental, and vision insurance
401K
Bereavement leave, including for miscarriage and pregnancy loss
Annual stipend for your choice of wellness benefits
Annual professional development stipend
Virtual team events
Please do not call our public clinical admissions line in regard to this or any other job posting.
Seven Starling is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive and inclusive environment for all employees.
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