Freelance Tour Leader, Central America (CR)

Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!  

Every day will be different, but every day you will

• Provide amazing customer service and travel advice – whether it's leading a morning market exploration, organizing a hands-on craft workshop or arranging a home-cooked meal with a local family, you’ll create unforgettable moments that our travellers will never forget  

• Ensure the safety and well-being of your travellers, at times you will have to assist in difficult situations whilst remaining calm and professional. A traveller may lose their passport, need medical attention, or there may be a clash of personalities, and you will be the first point of call  

• Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties  

• Be passionate about travel and share your love of it with our customers.  

To be considered you must have

• Excellent communication in English and Spanish 

• Strong customer service experience and experience in developing a rapport with a broad range of travellers  

• Have travel experience across Guatemala, Panama, Costa Rica and other Central American countries and are passionate about sharing your region with our travellers!  

• Have basic computer skills – including email, word, and excel experience  

• Full rights to work & travel across these regions 

• Experience and able to provide professional services invoices. 

What you need to know

• This is a freelance contract position, which will give you flexibility in when and how you work however, great availability across peak seasons is a must-have  

• You will need a valid first-aid certificate prior to starting with us valid between 2025-2026 

• You will need to have Health and Accidents Insurance, in force 

• Travel industry certification as guide or travel escort licensed preferred 

• With extended hours, lots of walking and activities, and engaging with travellers, so, it’s important that you are prepared both mentally and physically for the challenge!  

• You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time and some tours can span up to four weeks.  

• You will be running tours through Central America, you can check out some example itineraries here: www.intrepidtravel.com 

• Creating safe travel experiences is at the core to what we do, and this role may be subject to mandatory child safeguarding checks where required.