Sr. Applied AI Engineer

ABOUT CORDIAL

We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message.

We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day.

OUR VALUES

• Communicate better than the rest
• Own it, every time
• Solve client problems tenaciously
• Make Waves

POSITION SUMMARY

We are looking for an experienced and ambitious builder to join our team in the role of Senior Applied AI Engineer. In this role, you will be a primary contributor to our suite of AI capabilities within the Cordial platform. You will work to pull in frontier AI work to help our customers be more efficient and leveraged within the platform. YOU WILL

• Be a primary contributor to our AI strategy, helping design and productize AI-powered solutions
• You’ll dive into massive datasets with the autonomy to choose what you work on and the ownership to turn ideas into real-world results for our clients.
• Serve as an expert sounding board on approaches and techniques for integrating LLMs into production applications
• Work in partnership with product management to drive compelling AI solutions and features
• Continuously explore and implement innovative approaches using frontier AI models to solve complex business challenges

ABOUT YOU

• 2+ years of professional experience building production applications with LLMs and AI technologies
• 6-8+ years experience with Python
• Track record of shipping and maintaining production services at scale
• A deep curiosity and excitement for where AI and applied AI systems are headed
• Experience building with LLMs (OpenAI, Anthropic, etc), prompt engineering, and RAG architectures in a professional setting
• Experience with LLM orchestration frameworks (LangChain, llamaindex) in a professional setting
• Experience with REST API development, NoSQL database design, and RDBMS design and optimizations in a professional setting
• Comfortable working in ambiguous environments and defining solutions to open-ended problems

COMPENSATION & BENEFITS

$180,000.00 - $200,000.00 base salary annually. The compensation range may be adjusted based on experience and location. In combination with the base salary, Cordial's compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, and flexible time off. Additionally, we offer perks such as childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DE&I efforts, and an overall respectful and open culture!

Cordial is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability status, sex (including pregnancy), age, gender, gender identity or expression, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

Cordial is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.