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Temporary Field Service Animatronic Technician (South Belt Ellington - Westchase)

100% Remote Full-time Open now

Spencer's is an authentic provider of fun focused on building a great workplace culture. The Field Service Animatronic Technician is responsible for inspecting, maintaining, and repairing animatronic displays across multiple store locations to enhance guest experience and drive sales.

Responsibilities

  • The Field Service Animatronic Technician leverages engineering expertise and animatronics knowledge to inspect, maintain, and repair ISE animatronic displays and accessories across multiple store locations
  • This role ensures visual and operational standards are upheld to enhance the guest experience and drive sales
  • Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates
  • Travel to assigned store locations for scheduled maintenance and urgent repairs
  • Inspect, diagnose, and repair animatronic displays to meet company merchandise standards and guidelines, ensuring compliance
  • Perform preventive maintenance to minimize downtime and extend equipment lifespan
  • Provide on-site and remote troubleshooting support to store teams, ensuring prompt responses to service requests
  • Conduct in-store repairs on guest animatronic returns and coordinate with the Zombie Tech Squad for parts
  • Maintain accurate service logs, repair documentation, and inventory records, including before-and-after photos of ISE and animatronic placements
  • Submit expense reports using expense application
  • Use of excel and file organization to track and maintain completed work and outstanding issues
  • Collaborate with the Territory Support Manager, Zone Managers, District Managers, and Store Teams to address merchandising challenges and support operational goals
  • Assess and improve visual merchandising presentations, providing feedback to the Zombie Tech Team and Store Experience Team
  • Participate actively in daily and weekly team calls
  • Perform other duties as assigned

Skills

  • High School Diploma or GED required
  • 1+ year of experience with Spirit Halloween preferred
  • Proficiency in Microsoft Office to include Word, Publisher, and Excel
  • Ability to travel extensively
  • Self-starter with excellent communication skills
  • Detail-oriented with proven ability to understand and interpret visual presentation directions
  • Mechanical/engineering experience to handle repairs in a timely fashion
  • Ability to work independently as well as in a team environment
  • 4-year college degree preferred

Company Overview

  • We are a lifestyle retail company with two unique brands located throughout the U.S., Canada, and online. It was founded in 1947, and is headquartered in Egg Harbor Township, New Jersey, USA, with a workforce of 10001+ employees. Its website is http://www.spencersonline.com/.
  • Company H1B Sponsorship

  • Spencer's has a track record of offering H1B sponsorships, with 1 in 2026, 9 in 2025, 9 in 2024, 6 in 2023, 5 in 2022, 3 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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