CRM/Email Marketing Specialist

About Mindly

Mindly is an international product company — a marketplace for psychologists and their clients. We have over 1,000,000 clients in more than 40 countries worldwide, with a primary focus on Tier-1 markets. Mindly is one of the fastest-growing companies in the HealthTech sector globally. Our goal is to help people live healthy, happy, and fulfilling lives. We are growing extremely fast and are already profitable! This puts our company in the top 1% of the fastest-growing profitable tech companies in the world! You can read more about us in this article.

Together with Mindly’s Co-founder & CMO Masha, we are looking for a CRM / Email Marketing Specialist to join our superstar team and drive the CRM function at Mindly.

Why is this role exciting?

• You’ll join a fast-growing, #1 product in its niche

• You’ll work directly with the founders, who not only listen but actively support your ideas and initiatives

• You’ll have a high level of freedom and ownership over your domain

About you:

• 2+ years of hands-on experience with Email Marketing, push notifications, and in-app messages as core user communication channels

• Practical experience with ESP tools such as Customer.io, Iterable, eSputnik, MailChimp, or others

• A proactive mindset and a high level of autonomy

Your responsibilities:

• Building and optimizing user communication across Email, Push, and In-App messages

• Daily analysis of CRM campaigns, communications, and promo mechanics, and generating hypotheses for improvement

• Audience segmentation, defining segmentation rules, and implementing them into trigger-based scenarios

• Monitoring and improving key delivery and engagement metrics (Open Rate, CTR, Delivery Rate, Unsubscribe/Spam Rate)

• Running A/B tests and analyzing results with a focus on CRM business metrics (Conversion, LTV, Retention, Churn, etc.)

• Close collaboration with designers, copywriters, and analysts to create a cohesive user experience

How do we work?

We work remotely, but we also have offices in Ukraine (Kyiv, Lviv, Vinnytsia) and Poland (Warsaw), so you can mix formats if you wish. Ideally, you are located in the CET or EET time zone.

How do we take care of our team?

We offer free therapy sessions with any of our psychologists for you and your partner, as well as 20 days of paid vacation (we’re very flexible with days off ).

What we offer:

• A fast-growing product company where you are a true part of our success

• Competitive compensation

• A strong team of A-players

Hiring process:

• Screening interview

• Hiring Manager interview

• Skill-based interview

• Offer

Our values:

• Honesty and openness: always speak the truth, no matter how hard it is

• Empathy and understanding: treat others the way you want to be treated

If you want to be part of a team building a meaningful product that changes the lives of millions of people — we’d love to hear from you