[Remote] Legal Operations Analyst, Global

Note: The job is a remote job and is open to candidates in USA. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. They are seeking a highly motivated Legal Operations Analyst to help scale how their global Legal team delivers results by streamlining workflows, improving data visibility, and driving adoption of legal technology tools.

Responsibilities

• Administer and continuously improve legal operations tools (e.g., contract lifecycle management, eBilling, knowledge repositories), including configuration support, user access management, and issue troubleshooting
• Partner with Legal stakeholders to identify opportunities to streamline workflows, reduce friction, and scale service delivery across the department
• Support intake, triage, and request‑management processes, including routing, status tracking, and prioritization, to improve transparency and responsiveness
• Document processes and maintain SOPs, playbooks, and knowledge‑base content to enable consistent execution and efficient onboarding
• Build and maintain dashboards and recurring reports (e.g., KPIs, cycle times, throughput, backlog, quality metrics) to provide visibility into team performance and opportunities for improvement
• Provide day‑to‑day support to attorneys and business partners through training, office hours, and how‑to guidance, and drive adoption of standard tools and processes
• Assist with continuous improvement initiatives by tracking workstreams, documenting benefits, and sharing results and best practices across the global Legal team
• Review and update contract metadata to ensure data accuracy, consistency, and cleanliness

Skills

• Familiarity with, or strong curiosity about, legal operations and legal‑technology tools (including CLM platforms, eBilling systems, and emerging technologies such as AI)
• Working knowledge of common commercial contract concepts and the contract lifecycle, including intake, drafting, review, negotiation, execution, amendments, and renewals, gained through legal operations, contract management, procurement, sales operations, paralegal support, or a related role
• Experience implementing process improvements and/or automation initiatives that deliver measurable efficiency gains
• Strong analytical skills with experience using data to identify trends, generate insights, and support decision‑making
• Experience designing, building, and maintaining reports and dashboards that provide visibility into operational performance and outcomes
• Ability to perform well under pressure and adapt quickly to evolving business needs
• Proficiency with Ironclad or other Contract Lifecycle Management tools, including workflow configuration and maintenance
• Experience creating and maintaining process documentation such as SOPs and knowledge bases
• Experience conducting gap analyses to assess current capabilities against business objectives and recommend solutions
• Project management skills

Benefits

• Medical, dental, and vision coverage
• Life and AD&D
• Short and long-term disability coverage
• Paid time off
• Employee assistance
• Participation in a 401k program that includes company match
• Many other additional voluntary benefits

Company Overview