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Outbound Sales Development Representative (SDR)

100% Remote Full-time Open now

Brainfish is an AI-First SaaS company focused on creating a smart knowledge experience to enhance customer support. They are seeking an Outbound Sales Development Representative (SDR) to manage outbound prospecting, build target account lists, and collaborate with team members to shape the go-to-market strategy as the company expands in the U.S.

Responsibilities

  • Own outbound prospecting end-to-end — identify, engage, and qualify high-intent prospects using tools like LinkedIn Sales Navigator, Claude/ChatGPT, Amplemarket, Clay and Hubspot
  • Build and continuously refine target account lists, personas, and messaging based on frontline results and feedback
  • Stay highly organized — track activities, manage pipeline, and build mini-project plans for outreach into new verticals and use cases
  • Articulate Brainfish's unique value prop clearly and confidently across written, verbal, and visual formats
  • Test, learn, and iterate — bringing ideas back to the team on what's resonating, what's not, and where we should double down
  • Have meaningful conversations with smart, curious prospects who are actively seeking better solutions
  • Work hand-in-fin with founders, marketing, and product to help shape go-to-market strategy as we scale

Skills

  • Are based in Phoenix, AZ — this is a remote role, but you'll be expected to work from a local co-working space 3–6 days per month for focused collaboration
  • Have at least 6 months of direct outbound SDR or BDR experience — you've actually picked up the phone, sent the sequences, and built pipeline from scratch
  • Are organized and self-motivated — you can juggle multiple priorities without dropping the ball
  • Are articulate — whether cold calling or cold writing, your message hits
  • Think strategically and can build outreach plans around a new vertical or use case
  • Enjoy refining ICPs and crafting new segments based on data, feedback, and outcomes
  • Are comfortable flexing your schedule occasionally to sync with our Australia-based team — a few late afternoon or evening calls per month to keep communication flowing
  • Thrive in ambiguity and see building from scratch as a challenge to lean into, not run from
  • Have experience in SaaS or tech sales (strongly preferred)

Benefits

  • Equity in a fast-growing, venture-backed startup
  • Direct access to company leadership and real involvement in business decisions
  • Full access to best-in-class prospecting tools and platforms
  • A chance to shape product roadmap and GTM strategy from the ground floor
  • A culture built on trust, creativity, and ownership (plus a few fish puns )

Company Overview

  • Brainfish creates AI driven customer experience software that automates and uplifts the post-sales experience for customers. It was founded in 2022, and is headquartered in Sydney, New South Wales, AUS, with a workforce of 11-50 employees. Its website is https://www.brainfishai.com.
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