[Remote] Part Time Client Support Specialist - NFL (Seasonal), I

Note: The job is a remote job and is open to candidates in USA. Zebra Technologies is a global leader in enterprise asset intelligence, providing innovative solutions that empower businesses to achieve a performance edge. They are seeking a Part Time Client Support Specialist to assist in the operational support of its football clients, providing remote technical support for Zebra's player tracking system during practices.

Responsibilities

• Participate in practice and venue system monitoring, problem resolution, and practice support
• Perform data analysis tasks using Zebra internal tools to execute live and post data audits
• Monitor internal Zebra platform for 100% up-time for use by client teams
• Cross-functionally interact with Zebra engineering to troubleshoot real-time system, performance, and data issues till resolution
• Client-facing and support with member football clubs for data and system issues till completion
• Support practice projects and workflows from start to finish
• Opportunities for data analysis and research or other opportunities to support Zebra Sports Operations (if interested)

Skills

• Possess or currently working on bachelor's degree
• 1+ years of experience working in a sports environment or working toward a degree in sports management or sports analytics - with strong interest or experience in football
• Ability to maintain professionalism in high intensity and real-time environments
• Proficient computer system and application skills
• Flexible schedule needed, able to work weekend hours and holidays as required
• Must be able to work up to 15 hours per week
• Excellent verbal, organizational, and written communication skills
• Problem analysis and resolution skills

Benefits

• Healthcare
• Wellness
• Inclusion networks
• Continued learning and development offerings
• Community service days
• Traditional insurances
• Compensation
• Parental leave
• Employee assistance program
• Paid time off offerings

Company Overview

Company H1B Sponsorship