[Remote] Sales Representative - Upsell

Note: The job is a remote job and is open to candidates in USA. Connect America is a leading provider of connected care solutions, empowering aging individuals to live safely and independently at home. They are seeking a motivated Sales Representative (Upsell) to engage with existing customers, understand their needs, and recommend additional products and services to enhance their safety and independence.

Responsibilities

• Engage and retain existing customers by delivering exceptional customer experiences
• Identify customer needs and upselling appropriate products and services
• Contact current subscribers to ensure satisfaction and promote additional offers
• Use product knowledge to guide customers to the best solutions
• Maintain accurate notes, statuses, and orders within Salesforce
• Support team operations through additional tasks as needed

Skills

• Strong communication skills, both verbal and written
• Comfortable using sales platforms, CRM systems, and Microsoft Office
• Confident, motivated, and able to present product information effectively
• 6+ months of high‑volume call center and dialer‑based sales experience required
• Comfortable working in a fast‑paced, high‑volume outbound call center environment
• Must be 18+
• High School Diploma or GED required
• Ability to work both independently and collaboratively
• Self‑starter who thrives in a growing, fast‑paced organization
• 1–2 years of sales or account management experience with a track record of upselling preferred
• College degree preferred

Benefits

• Unlimited earning potential, top performers earn over $100,000 annually
• Monthly performance incentives and contests
• Ongoing training and career development opportunities
• Medical, dental, life, and disability insurance options
• Paid Holidays and Paid Time Off
• 401(k) with company match
• Opportunity to work 100% remote

Company Overview