Digital Merchandise Coordinator

Outdoor Research is a company driven by a passion for the outdoors and community. They are seeking a detail-oriented Digital Merchandising Coordinator to manage their digital product catalog, ensuring an elevated shopping experience through effective merchandising strategies and collaboration with various teams.

Responsibilities

• Build, launch, and maintain all digital product listings
• Manage product discovery and category page merchandising, aligned to DTC editorial calendar and brand storytelling throughout the year
• Own the item attribution, categorization, seasonal presentations, and visual filter management to enhance customer navigation
• Coordinate product launches by partnering with product managers, inventory, and marketing teams to ensure accurate images, inventory presentation, and compelling product copy
• Manage technical aspects of product catalog maintenance, including routine Excel imports, Notify Me functionality, product setup, and redirect management
• Develop and analyze merchandising reports to inform ongoing site merchandising strategies and optimizations, supporting overall site KPIs
• Explore and leverage AI-powered tools and automations to enhance our merchandising strategy and present a more personalized experience to our customers
• Proactively identify areas of opportunity for new products, address digital product-related issues, and determine needs for onsite merchandising and product discovery
• Monitor competitive landscape for emerging DTC merchandising trends and identify opportunities for continued innovation on OR.com

Skills

• Bachelor's degree in e-commerce, marketing, communications, or related field
• 0-2 years' experience working in ecommerce, any Shopify exposure a plus
• Experience working in Excel (including V-Lookups) and bulk managing large data files
• Exposure and/or some familiarity with Google Analytics and/or other marketing or ecommerce analytics tools
• Strong quantitative skills to analyze sales reports & campaign results and implement action plans
• Strong project management, problem solving, and communication skills with the proven ability to handle multiple priorities and deadlines with attention to detail
• Ability to demonstrate big picture thinking and knowledge of company initiatives, business priorities and cross-functional relationships that can be translated to customer-facing strategies
• Self-motivated, results-oriented team player mentality
• Adaptable to changing priorities and flexible to urgent issues
• Desire to consistently learn and apply new technologies
• Passion for the outdoors and Outdoor Research's core activities is a plus

Benefits

• 11 paid holidays each year and 3 floating holidays
• PTO/PSST
• Transportation benefits
• Paid volunteer time
• Comprehensive medical, dental and vision plans
• 401k with discretionary company match
• Ron Gregg Annual Outdoor Benefit
• Bouldering wall and Gym
• Product discounts
• Employee interest groups including various sports activities

Company Overview