[Remote] Wholesale Commercial Specialist-Monday-Friday (8:00AM-4:30PM) Remote
Note: The job is a remote job and is open to candidates in USA. Dexcom Corporation is a global leader in continuous glucose monitoring, aiming to empower people to take control of their health. The Wholesale Commercial Specialist will engage with customers, generate leads, and provide high-quality customer experiences while adhering to compliance laws.
Responsibilities
- Representative focused on qualifying Stelo Wholesale prospects through phone, email, and virtual meetings
- You will handle all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
- Connect and inspire customers to be excited about the Stelo Glucose Biosensor, and clearly explain system features and benefits
- You will provide clear and concise explanations to prospective customers in an organized manner
- You will engage regularly with Wholesale Program Clinics to solicit reorders and collect program feedback
- You adhere to all client and regulatory compliance laws (HIPAA), FDA approved usage and documentation
- This position assumes and performs other duties as assigned
Skills
- Typically requires a Bachelor's degree and 0-2 years previous experience
- You are a self-starter with a positive outlook and outstanding interpersonal abilities
- You provide excellent customer service through active listening on every interaction
- You aim to resolve issues on the first interaction by being proactive, patient, empathetic and understanding
- You adhere to all client and regulatory compliance laws (HIPAA)
- You can build strong relationships with customers, peers and colleagues and you have the flexibility to adapt within a fast-paced growing environment
- Problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Predictable and reliable attendance
Benefits
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
Company Overview