[Remote] Desktop Investigator

Note: The job is a remote job and is open to candidates in USA. APEX Investigation has been dedicated to reducing insurance risk and combating fraud through trusted investigations for over 40 years. The Desktop Investigator will conduct medical canvasses, background investigations, and social media investigations to provide insights that guide field investigators and assist clients in making informed decisions.

Responsibilities

• Conduct medical canvasses, background checks, and skip tracing assignments
• Perform social media research, public record searches, and open-source intelligence (OSINT) investigations
• Use third-party databases and online tools to build leads and support case development
• Analyze, cross-reference, and document findings in clear, actionable reports tailored to each assignment
• Identify additional investigative services that may benefit ongoing cases
• Monitor and track relevant social media activity, providing timely updates to clients
• Retrieve and review public records, including criminal, civil, business filings, professional licenses, and insurance claims
• Assist with quality assurance to ensure accuracy and consistency of investigative reports
• Experienced investigators may also mentor and help train new team members
• Perform other duties as assigned

Skills

• Ability to work independently from a secure and private home-based location
• Experience in insurance-related investigations, particularly Workers' Compensation fraud or personal injury claims
• Strong analytical and problem-solving skills with the ability to present findings clearly
• Excellent written and verbal communication skills
• Proficiency in social media platforms, open-source intelligence techniques, and internet research
• Experience with public record searches and familiarity with the California court system
• Skilled with Microsoft Office Suite
• Bachelor's degree in Criminal Justice, Criminology, Journalism (Investigative) or a related field
• Experience in phone canvassing for medical records
• Skip tracing or locating individuals through investigative methods
• Retrieving public records through various sources

Benefits

• Medical
• Dental
• Vision
• PTO
• FSA
• Simple IRA Plan

Company Overview