[Remote] Customer Service Representative
Note: The job is a remote job and is open to candidates in USA. Lee Enterprises is a major subscription and advertising platform and a leading provider of local news and information. As a Customer Service Representative, you will support subscribers and contribute to the growth of local news by delivering exceptional service as the first point of contact for customers.
Responsibilities
- Connect with people and use strong communication and problem-solving skills to create positive customer experiences
- Support subscribers and contribute to the continued strength and growth of local news and information
- Deliver exceptional service and serve as the first point of contact for valued customers
Skills
- Strong communication skills
- Problem-solving skills
- Ability to create positive customer experiences
- Energetic and dependable
- Pride in delivering exceptional service
Benefits
- Medical
- Dental
- Vision
- Short and long-term disability
- Company provided life insurance
- Supplemental life insurance
- 401K retirement plan with company match
- Generous paid time off
- Paid parental leave for new parents
Company Overview