Network Technician- EHRA
The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC, providing technology services to state agencies. They are seeking a Network Technician to provide onsite support, implementing and managing service components such as routers and firewalls, while ensuring system reliability and performance.
Responsibilities
- Performs site surveys, assessments, and physical inventories
- Work with other analysts and specialists to resolve incidents and problems
- Work with other analysts and specialists to perform changes
- Performs installations of new equipment and infrastructure which may include cabling, switches, patch panel, VOIP, firewall, routers, AP’s at customer locations
- Insure availability of proper equipment for site visits including tools, cables, and hardware
Skills
- High School or General Educational Development (GED) diploma and one year of IT experience; or an equivalent combination of education and experience
- This position requires a fingerprint-based background search. Hires must agree to a fingerprint-based background search prior to being hired
- Moderate knowledge of network operations, routing protocols, topologies, switching, communications services, and digital electronics
- Able to assemble network components, diagnose and resolve telecom and network issues, and collaborate with technical staff
- Capable of applying software configuration templates to network hardware
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