Order Management and Billing Specialist (P502590)

Thycotic and Centrify, both leaders in privileged access management, are now merging to create the most extensive platform in the identity security market, bringing together complementary product capabilities, best-in-class technology, and unmatched expertise to better enable, and protect the modern, hybrid enterprise. ThycoticCentrify will benefit from a shared commitment to innovation, strengthening of clients’ cyber defense, and to assemble leading cybersecurity talent. Privileged access management, one of the fastest-growing areas in cybersecurity today, is expected to double from $2.2B to $5.4B by 2025 according to KuppingerCole. Organizations struggle to keep up with the complexity of protecting the ever-growing number of privileged accounts created by the business requirements to move more infrastructure and services into the cloud. This cloud-centric business transformation has created more opportunities for cyber-attackers and driven a greater need for better control and compliance around these types of accounts. Backed by the financial strength of TPG Capital, the combined company brings together complementary product capabilities, best-in-class technology, and unmatched expertise to better enable and protect the modern, hybrid enterprise in an environment defined by ever-increasing, identity-based cyber-attacks. Position Summary As Order Management (OM) and Billing Specialist, you will be a member of the OM & Billing Operations team which is a key function within the Finance & Accounting department. In your role, you will work closely with the Sales, Sales Operations, Renewals Team, Customer Support Services, and Accounting teams. Your role plays a critical part on our overall customer satisfaction. The first experience customers have with the company is the initial processing of their order. As OM and Billing Specialist, you enable the company to achieve its revenue, and cash flow targets by managing orders through the order-to-cash cycle – from orders review, order fulfillment, order booking and invoicing to accounts receivable and payment collections. Your goal will be to provide our sales team, partners, and customers, prompt, and accurate service. You will strive to consistently meet or beat the established sales order processing target intervals and our business partners’ Service Level Agreements (SLAs). This role will report to the Billing and Order Entry Manager, and work remotely out of your own home office.

Key Responsibilities

• Plays a key role in the month-end close process by managing the accounting for international entities, partnering with tax to record intercompany entries where needed and performing various asset and liability reconciliations
• Partners with payroll to ensure all international processes are completed on a timely and accurate basis
• Assists accounting team with general corporate accounting functions in the U.S.
• Partners with third parties as needed to review and coordinate international statutory filings – including approvals from management as needed
• Develops a solid understanding of international cash flow activities. Partner with Dir of Treasury to refine cash flow forecast
• Directs third-party bookkeepers in the daily international accounting activities and month-end closing procedures
• Assists with external and internal audit requests, including quarterly reviews and the year-end audit
• Engages with Finance and Tax departments by providing general ledger detail and analysis for financial performance
• Leads systems and process optimization projects and other ad hoc assignments as required Skills and Requirements
• 1-3 Years order processing and billing experience
• Excellent time management skills
• Ability to work with minimal supervision
• Superior analytical, trouble-shooting, and problem-solving ability required
• BA in accounting, finance, or another business field
• Intermediate to advanced Excel needed
• Experience with NetSuite and/or Salesforce is desired
• Software company experience a plus
• Desire to understand the big picture and how your role fits into the overall company goals and mission.
• Strong attention to details – for both financial and technical information.
• Continually analyze current methods and procedures to identify, recommend, and implement improvements.
• Willing to work extra hours, as needed, as the sales volumes increase during our month-end and quarter-end close cycles.
• Have a sense of urgency to meet goals and can prioritize for utmost efficiency.
• Look for an opportunity to grow and take on more responsibilities as required as the company grows.
• Have a “team” mentality and are willing to assist others if necessary.
• You are self-motivated and seek out opportunities to for training and development.
• If need be, you are willing to work during our international time zone hours. Why Work at ThycoticCentrify? We’re passionate problem-solvers doing our part to make the world a safer place. We invest in people wh

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