Urgently Need Health Benefit Educator - Cigna Healthcare - Remote - Multiple Markets in Bloomfield, CT
Job title: Health Benefit Educator - Cigna Healthcare - Remote - Multiple Markets
Company: Cigna
Job description: Job Summary:
Please note: Incumbent candidate must maintain ability to travel to local/remote trainings/meetings as assigned- 50% of the time. Therefore, incumbent candidate must be located within assigned territory/market to be able to drive to client locations, local offices. These markets include:
- Nashville, TN
- Philadelphia, PA or Pittsburgh, PA
- Tampa, FL
- Chicago, IL
- Seattle, WA
- Work with clients during pre-effective timeline to coordinate tailored education events with available modality options (on-site, telephonic, and self-service engagement options)
- Identify customer education opportunities to drive maximum utilization of available resources (all lines of benefit plans and programs)
- Lead and deliver virtual and/or onsite awareness and education presentations, engagement offerings, and activation duties in group setting as assigned to existing and prospective customers in Select & Middle Market Segment (Under 3000 lives)
- Coordinate with local Health Engagement team to ensure needs are met and potential problems are averted
- Provide information to client(s) on the use of available steerage resources throughout the plan year as assigned
- Keeps account partners informed about account status and opportunities for expanded business
- Follows established guidelines and procedures of benefit education events and other events as assigned
- Maintains current knowledge in all products, programs, and tactics
- Refers customer service inquiries, administrative functions, implementation, billing questions, and other production matters to appropriate service organization partners
- Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines
- May support local market community events as assigned
- Bachelor's preferred in education, marketing, business, or related field
- 1-2 years experience in benefit education/presentation and event deployment/support
- Current and active Health & Life License or in process of pursuing (completion within 60 days of hire)
- Excellent communication and presentation skills
- Proficient in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com) and virtual learning platforms (Web Ex Meetings)
- Influential sales experience preferred
- Proven ability to excel in heavily matrixed organization and expeditious sales cycles
- Ability to identify opportunities and support cross-sell opportunities with sales/account management teams
- Ability to interface with clients onsite or virtually 90% of the time