Principal Manager Sales Engineer

About the position When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... Partnering with the sales team, you’ll understand customer needs and craft the best package of our services from data and voice. Your toolkit will also include security, IT, mobility, and professional managed services – all to help customers run their businesses smarter, safer, and faster. You will be focused on the technical aspect of solutions for new business customers. The goal will be to deliver the best technical solutions along with the best customer service. Understanding customer business challenges. Developing the solution and designing the architecture to solve the customer need. Establishing business cases and helping customers choose our solution. Drafting agreements with pricing, service commitments, and technical specifications. Making and managing technical program plans that will deliver on promises. Growing new business and existing accounts. Successful completion of motor vehicle report check is required. This is a mobile working model, and will support the B2B Channel based in Boston, MA. What we’re looking for... You’re inquisitive, resourceful, and relate well to all people. Your active listening coupled with your analytical mentality ensure that customers feel that they get what they need to move forward. With your technical savvy and business perspective, you understand how to communicate the value of complex solutions in language people can understand. Client service is your middle name. You know that the individual and team success will only be achieved with customer success.

Responsibilities

• Partnering with the sales team, you’ll understand customer needs and craft the best package of our services from data and voice.
• Your toolkit will also include security, IT, mobility, and professional managed services – all to help customers run their businesses smarter, safer, and faster.
• You will be focused on the technical aspect of solutions for new business customers.
• The goal will be to deliver the best technical solutions along with the best customer service.
• Understanding customer business challenges.
• Developing the solution and designing the architecture to solve the customer need.
• Establishing business cases and helping customers choose our solution.
• Drafting agreements with pricing, service commitments, and technical specifications.
• Making and managing technical program plans that will deliver on promises.
• Growing new business and existing accounts.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience selling technical solutions.
• A valid driver’s license.
• Eligibility to pass Motor Vehicle Record check.
• Willingness to travel.

Nice-to-haves

• Technical design and engineering experience.
• Ideally, communications or networks.
• Knowledge of wireless services and benefits of data, voice, cloud, managed services IT, security, and/or mobility solutions.
• Ideally, M2M exposure.
• Negotiated and contracted for complex technical solutions.
• Created detailed project plans covering technical specifications and requirements, and milestones for complex technical solutions.
• Worked on a sales team and met challenging sales targets.

Benefits

• health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
• matched 401(k) savings plan
• up to 8 company paid holidays per year and up to 6 personal days per year
• paid parental leave
• adoption assistance and tuition assistance
• premium pay such as overtime, shift differential, holiday pay, allowances, etc
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service.

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