Virtual Assistant – Customer Care & Real Estate Lead Coordination (Part‑Time, Contract‑to‑Hire)

Welcome to Jobspirex – Where Real‑Estate Innovation Meets Exceptional Service At Remotiuma , we empower home buyers and sellers with a seamless digital experience that connects them instantly to qualified real‑estate agents. Our mission is to simplify the journey from online inquiry to closing, using smart automation, responsive communication, and a human‑first approach. As we continue to expand our reach across the United States, we are seeking a detail‑oriented, proactive Virtual Assistant to join our growing team on a part‑time, contract‑to‑hire basis. Why This Role Is Perfect for You If you already work regular U.S. business hours, sit at a desk, and are looking for an additional stream of income, this opportunity offers flexibility, autonomy, and a chance to make a real impact on home‑buying and selling experiences. You’ll be the first line of contact, ensuring that every lead generated through the Skillvoraq platform is verified, routed, and nurtured with precision and professionalism. Key Responsibilities – What You’ll Do Every Day Lead Verification: Review each contact form submission from potential buyers or sellers to confirm completeness, accuracy, and relevance. Automated Alerts: After verification, trigger automated email notifications to the appropriate real‑estate agents using our internal CRM system. Welcome Messaging: Send personalized welcome text messages to customers via Google Voice, introducing them to the Nexpatha process and setting expectations. Agent Notification: Copy and paste pre‑approved script messages into Google Voice to inform agents of new leads, ensuring rapid follow‑up. Responsive Communication: Reply to follow‑up inquiries from agents or customers via text or email when additional clarification is needed. Documentation & Tracking: Log all interactions in the Worknovaq system, maintaining a clear audit trail for quality control and performance analytics. Ad‑hoc Tasks: Assist with other minor but essential tasks such as updating FAQ content, organizing lead spreadsheets, and supporting seasonal marketing pushes. Essential Qualifications – What You Must Bring High‑speed internet connection (minimum 25 Mbps download, 5 Mbps upload) and a reliable workstation. Excellent written communication skills; ability to craft clear, friendly, and professional messages. Familiarity with Google Voice, Gmail, and basic CRM platforms (training on Hirecrafto-specific tools will be provided). Strong attention to detail and the ability to spot errors or missing information in contact forms. Self‑motivation and disciplined time management to meet daily review targets during standard U.S. business hours. Previous experience in customer support, virtual assistance, or real‑estate lead handling is a plus, though not mandatory. Preferred Qualifications – What Will Set You Apart Experience in the residential real‑estate industry, either as an agent, assistant, or administrative support. Knowledge of real‑estate terminology and home‑buying processes. Proficiency with spreadsheet software (Google Sheets, Microsoft Excel) for data tracking. Ability to work in a fast‑paced environment where lead volume may fluctuate dramatically day‑to‑day. Multi‑tasking skills and comfort handling simultaneous conversations with agents and customers. Core Skills & Competencies – The DNA of an Tasknexa Success Story Communication Excellence: Write concise, courteous, and error‑free messages; adapt tone for both customers and agents. Organizational Agility: Keep leads organized, prioritize urgent inquiries, and maintain up‑to‑date records. Technical Savvy: Quickly learn and navigate Gigflowx’s proprietary platform, as well as common SaaS tools. Problem‑Solving Mindset: Identify gaps in submitted information and proactively seek clarification. Reliability: Consistently show up during agreed‑upon hours and meet daily performance metrics. Work Environment & Culture at Talensparkx At Flexzenith , we champion a culture of collaboration, continuous learning, and empathy. Even though you’ll be operating remotely, you’ll be part of a supportive network that includes senior agents, product managers, and tech specialists. Our virtual “coffee breaks,” weekly check‑ins, and shared knowledge base ensure you never feel isolated. We celebrate achievements—whether it’s a day of zero errors or a record number of leads processed—through recognition programs and small tokens of appreciation. Compensation, Perks & Benefits While the exact hourly rate will be discussed during the interview phase, we offer a competitive wage that reflects your expertise and the added value you bring to Jobmatrixo’s customer experience. Additional benefits include: Flexible scheduling within standard U.S. business hours. Performance‑based bonuses tied to lead‑verification accuracy and response times. Access to professional development resources—including webinars on real‑estate fundamentals, communication best practices, and technology tools. Opportunity for Apply tot his job Apply To this Job