IT Help Desk- 3rd Shift- Remote EST/CST Only

Yoh has an immediate, 12-month, Temp to Hire contract opportunity, for a Helpdesk Support Professional within the non profit, humanitarian Industry to jour client, Remote, EST hours to report from their office based in Washington, DC

• Max Hourly Rate $18/hr on a W2
• 3rd Shift/Overnight- 11pm to 730am with at least 1 weekend shift
• 9AM-530PM required training for 1.5 months

• Fielding and resolving telephone calls, chat and online portal questions from users seeking guidance
• Providing first-tier technical support to assist users with questions and/or issues including those regarding hardware, software, access management, process and procedure, and telecom.

• Associates' Degree in Computer Science or related field required
• Intermediate level knowledge of Microsoft Office Suite applications, specifically, MS Office Word, Excel, PowerPoint and Outlook
• Experience with SharePoint, Project, Access is preferred
• Knowledge of desktop Operating Systems W2K, XP, 7, 8. Mac OS preferred

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Visit to contact us if you are an individual with a disability and require accommodation in the application process.For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: