In-Home Planner- IKEA Home Services
Why we will love you
- Minimum 2 years of relevant work experience.
- Vocational Tech education, wood shop classes experience welcome.
- Must have a valid driver’s license, current auto insurance, and reliable transportation.
- Space layout experience preferred.
- Previous measuring experience preferred.
- Customer service and sales experience.
- Experience with computer technology (Microsoft Office Suite, Salesforce, and others) Job Type: Permanent, Full-time, Hourly Location: 1.5 hour radius of IKEA Canton for in-home appointments Availability Required: 8:00 AM-5:30 PM Monday through Friday, and one weekend day/week Hours: HL3 (34-40 hours/week) Hourly Pay Range: $19.96-28.20
What you'll be doing day to day As an In-Home Kitchen Design Planner, initiating the kitchen planning process to create tailored design solutions, you will:
- Accurately measure, interpret, and draw out installation space and upload the data in a timely manner, and within the IKEA requirements using IKEA technology.
- Review layout of kitchen and all project paperwork with customer to ensure all components are correct and all measurements are accurate.
- Utilize measurement and construction skills, combined with expertise in modular furniture planning and foundational design principles, to create tailored solutions that meet customers' needs.
- Review appliance, electrical and plumbing locations to ensure they are captured on the measurement documents.
- Resolve customer concerns with empathy, reinforcing IKEA values throughout each interaction.
- Assess customers’ needs and promote the service that fits best.
- Understand the store and department action plans. Actively contribute to achieving your department's goals.
- Utilize in-depth knowledge of IKEA's products, services, and multi-channel solutions to ensure customers can shop conveniently, whether in-store or remotely, whenever and however they prefer.
- Promote the IKEA commercial priorities by securing high quality services, in a cost and time effective way both in the home and in the store.
- Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
Together as a Team Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too! Apply now! At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment Thank you for your interest in applying for this role. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.
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