Sr Solutions Architect - Datacenter Presales (Req# 1148)

About the position Hybrid-remote opportunity for candidates geographically located within an hour drive of Houston, Texas with a willingness to work on-site one to two days per week. We’re looking for an exceptional Senior Solutions Architect with an expertise in Datacenter Infrastructure Presales to support enterprise and upper mid-market customers by designing modern data center solutions across compute, storage, virtualization, and hybrid infrastructure platforms. If you know how to inspire a diverse team, partner well, and operate as part of a larger team, you are who are looking for. As a Senior Solutions Architect, you will support enterprise and upper mid-market customers by designing modern data center solutions across compute, storage, virtualization, and hybrid infrastructure platforms. This role operates as a territory-aligned architect, partnering closely with Account Executives to shape opportunities, lead technical discovery, and develop architectures that drive customer outcomes. Our team prides itself on a strong engineering culture, where architects have the freedom to design solutions across multiple technologies and play a meaningful role in shaping large customer engagements. The position also provides leadership growth opportunities for engineers interested in expanding their influence across the organization.

Responsibilities

• Provide technical expertise to sales teams and customers on designated solution focus area
• Establish credibility and trusted advisor status with ePlus’ sales team and customers
• Conduct customer facing presentations on ePlus’ core competencies and technical solution offerings for accounts and focus areas
• Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
• Complete and author technical sections for RFP/RFI/RFQ responses
• Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution
• Develop and finalize solution architecture/design and detailed line-item configurations and/or bill-of-materials (BOMs)
• Develop and finalize solution proposals and/or presentation of recommended solutions leveraging the breadth of the ePlus portfolio of Data Center, Cloud, and AI products and services
• Lead technical scoping/reviews with sales team, delivery team, and customers to develop a Statement of Work (SOW) for complex multi-faceted solutions
• Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design and implementation specifics
• Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
• Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc., as relevant
• Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment
• Stay current with Data Center, Cloud and AI technologies to identify product or services to sales and services management as new solution areas for ePlus to potentially develop
• Complete training, per development plan, and maintain certifications in accordance with focus area
• Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
• Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.
• Participate in weekly presales engineering conference calls
• Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion

Requirements

• Experience designing and supporting enterprise data center solutions across multiple infrastructure platforms including compute, storage, virtualization, and hybrid cloud environments.
• Strong experience with modern data center technologies, including but not limited to:

Storage Platforms: Pure Storage, NetApp, Dell Compute Platforms: Cisco UCS, Dell Hyperconverged Infrastructure: Nutanix Virtualization Technologies: VMware vSphere, AHV, Hyper-V

• Familiarity with cloud and hybrid infrastructure platforms, including AWS, Azure, and Microsoft 365 / Office 365 environments.
• Working knowledge of data protection, disaster recovery, and business continuity architectures and associated technologies.
• Experience integrating multi-vendor infrastructure solutions into cohesive enterprise architectures.
• Ability to lead technical discovery sessions, architecture workshops, and whiteboard discussions with customers to identify business and technical requirements.
• Experience supporting technical presales engagements, including solution design, technical validation, and customer presentations.
• Ability to compare and position competing infrastructure technologies and articulate architectural trade-offs to customers.
• Experience identifying professional services opportunities, including infrastructure migrations, platform modernization, and implementation considerations.
• Strong ability to communicate complex technical concepts to both technical and business stakeholders.
• Excellent customer engagement skills, both in person and virtually, with the ability to build trusted advisor relationships.
• Proven ability to work effectively in cross-functional and matrixed environments, collaborating with sales, engineering, services, and vendor partners.
• Strong written and verbal communication skills with the ability to create clear technical documentation, proposals, and architecture designs.
• Ability to analyze complex technical challenges and develop practical solution approaches quickly and accurately.
• Capable of operating effectively as an individual contributor while also mentoring junior engineers and contributing to technical leadership within the team.
• Certifications in applicable technology preferred
• College degree or applicable work experience
• Two or more years of experience in designing or implementing storage solutions
• Three or more years of experience in providing presales engineering support
• Design or engineering of systems/storage solutions, preferably with one or more of: Nutanix, NetApp, Pure, VMWare

Nice-to-haves

• Experience working within a value-added reseller (VAR), systems integrator, consulting firm, or vendor presales organization is highly desirable.

Benefits

• a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave)

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