Channel Management - Senior Manager

About the position When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... Verizon’s Consumer Wholesale organization plays a crucial role in how Verizon presents itself in the marketplace, enabling additional revenue streams and subscriber growth through consumer-focused MVNO distribution channels. The Channel Management team you will be joining focuses on the day-to-day account management of two key channels for this important business. As a Senior Manager of Channel Management, you will: Engage with tier 1 channel partners on a day-to-day basis and execute plans to achieve revenue targets and objectives. Develop and manage working-level relationships internally and externally Ensure that both the customer and Verizon are meeting all contractual obligations. Conduct ad hoc analysis in all matters relating to customer Invoice compliance and billing dispute mgmt in assigned channels Secure channel customer forecasts, create and manage associated budgets, and manage customer budgetary communications Lead the creation of commercial terms for new product offers in the channel, including the creation and communication of customer term sheets Serve as the channel contact for all finance and revenue assurance queries Lead all ILD & roaming financial reconciliation activities, including monthly analysis and management of suspected fraudulent activity Provide financial input/impacts of any escalations to senior management on critical issues/risks/decision points, and management of these elements on an ongoing basis Manage legal notices towards resellers Control expenses to meet budget guidelines and adhere to all company policies, procedures, and business ethics codes What we’re looking for... You are outcomes-driven, intelligent, hard-working, and a great team player. You thrive on new challenges and are excited by the prospect of mastering new things. You thrive in a fast-paced environment where new challenges come up every day. You can be creative and execute with urgency, with the ability to roll up your sleeves to structure a solution or craft a presentation at short notice. You are confident enough to voice well-informed, dissenting opinions, yet always treat others and their views respectfully. Learning rapidly is personally rewarding and inspires you to take intelligent risks.

Responsibilities

• Engage with tier 1 channel partners on a day-to-day basis and execute plans to achieve revenue targets and objectives.
• Develop and manage working-level relationships internally and externally
• Ensure that both the customer and Verizon are meeting all contractual obligations.
• Conduct ad hoc analysis in all matters relating to customer
• Invoice compliance and billing dispute mgmt in assigned channels
• Secure channel customer forecasts, create and manage associated budgets, and manage customer budgetary communications
• Lead the creation of commercial terms for new product offers in the channel, including the creation and communication of customer term sheets
• Serve as the channel contact for all finance and revenue assurance queries
• Lead all ILD & roaming financial reconciliation activities, including monthly analysis and management of suspected fraudulent activity
• Provide financial input/impacts of any escalations to senior management on critical issues/risks/decision points, and management of these elements on an ongoing basis
• Manage legal notices towards resellers
• Control expenses to meet budget guidelines and adhere to all company policies, procedures, and business ethics codes

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience with financial reconciliation activities, invoicing, budgeting, and term sheets

Nice-to-haves

• Bachelor's degree in a business or financial field, e.g., Business Administration/Management/Finance
• Three or more years of experience with a tier 1 channel or enterprise
• Analyzed data, developed reports, and presentations. Ideally, made presentations to a variety of audiences.
• Coordinated complex customer programs with internal and external team members.
• Collaborated with internal organizations and customers on complex analysis projects
• Excellent customer communications, interaction, and presentation skills.
• Demonstrated effective organization skills.

Benefits

• Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
• We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package.
• Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service.

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