Sr Manager, Marketplace Communications

About the position Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . Right along with Target’s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. If you excel in fast-changing environments and have a passion for retail and the guest shopping experience, you’ll have success in Target Plus™, Target’s growing online marketplace. Here, you’ll collaborate to create and implement digital strategies that enrich the online experience for third-party marketplace sellers and guests. Your ideas will support scalable growth and create efficiencies for the Target Plus merchandising, new business and operations teams. As the Senior Manager of Marketplace Communications you will help shape the future of Target Plus by unlocking communication strategies that deliver clarity and engagement for our rapidly growing, curated marketplace sellers. This role will own the strategy and execution of clear, engaging communications that help Sellers understand what’s happening, why it matters, and what to do next. You’ll own the editorial calendar and deliver consistent, on-brand messages across newsletters, announcements, and portal content. Collaborating cross-functionally, you’ll translate complex business, technology, and policy updates into simple, actionable communications that drive seller awareness, readiness and adoption. You’ll also use data and insights to continuously refine messaging, streamline communication channels, and ensure sellers receive the right information at the right time.

Responsibilities

• Develop and lead the seller communications strategy across multiple channels, including newsletters, announcements, portal content, notifications, and FAQs, ensuring scale, consistency, and operational effectiveness.
• Create and maintain an editorial calendar that aligns proactive seller messaging to marketplace priorities, product and technology roadmaps, policy changes, and peak operational moments.
• Establish and own communication intake, prioritization, and governance processes to ensure seller-facing messaging is aligned to business objectives, operational readiness, and platform capacity.
• Lead change management and launch readiness routines to support successful rollout of marketplace policies, features, and technology enhancements.
• Translate complex business updates, product capabilities, and policy requirements into clear, actionable seller guidance that drives adoption, compliance, and reduced friction.
• Partner cross-functionally with Marketplace Operations, Product, Technology, Legal, and Seller Support to ensure sellers receive the right information at the right time, with downstream operational teams fully prepared.
• Maintain a consistent voice and brand experience across all seller-facing touchpoints while reinforcing marketplace standards and expectations.
• Use data, seller feedback, and operational insights to drive continuous improvement in communication effectiveness and marketplace outcomes.

Requirements

• Bachelor’s degree or equivalent experience
• Strong written and verbal communication including 4+ years in a communications role, preferably in e-commerce or marketplace environments
• 2+ years in project management or working with large cross functional environment including business, operations tech and product teams
• Demonstrated success navigating ambiguity and driving cross-functional alignment

Benefits

• comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
• 401(k)
• employee discount
• short term disability
• long term disability
• paid sick leave
• paid national holidays
• paid vacation

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