Senior Enterprise Sales Executive – AI‑Driven Customer Support Solutions & Agentic Process Automation

About arenaflex

arenaflex is a global leader in AI‑powered process automation. Our flagship Automation Success Platform blends specialized AI, generative AI, and a suite of capabilities—including process discovery, robotic process automation (RPA), end‑to‑end orchestration, document processing, and advanced analytics—to deliver a security‑first, governance‑driven solution that transforms the way organizations work. By automating repetitive tasks and augmenting human decision‑making, arenaflex empowers companies to unlock unprecedented productivity, foster innovation, elevate customer experiences, and accelerate revenue growth. Our mission is clear: fuel the future of work by unleashing human potential through intelligent automation.

Your Opportunity at arenaflex

We are seeking a high‑energy, results‑driven Sales Executive to join our fast‑moving sales organization on the West Coast (or any U.S. location with convenient airport access). In this role, you will be the champion of arenaflex’s market‑leading Agentic Process Automation platform, specifically targeting technology‑focused enterprises looking to modernize their Customer Support operations. You will drive the entire sales cycle—from prospecting and lead generation to negotiation, proof‑of‑concept execution, and contract closure—focused on large‑scale, enterprise‑level deals that enhance renewal, upsell, and cross‑sell opportunities for our customers.

Key Responsibilities

• New‑Business Ownership: Identify, qualify, and close high‑value opportunities across the U.S. enterprise market, managing a robust pipeline that consistently exceeds quarterly and annual quota.
• Strategic Customer Engagement: Conduct on‑site and virtual meetings, deliver compelling product demos, and articulate the strategic value of arenaflex’s Customer Support solution to C‑level and technical stakeholders.
• Event‑Driven Lead Generation: Represent arenaflex at industry tradeshows, conferences, and partner events to capture qualified leads and strengthen brand presence.
• Technical Collaboration: Partner with Sales Engineers to deliver standard and customized demonstrations, address technical questions, and align solution architecture with prospect needs.
• Proof‑of‑Concept Management: Lead POC initiatives, coordinating resources to showcase real‑world automation outcomes that prove ROI and accelerate decision‑making.
• RFX Leadership: Own the response to RFPs/RFIs, orchestrating cross‑functional teams (product, services, legal) to produce persuasive, compliant proposals.
• Solution Design Coordination: Work closely with implementation, support, and engineering teams to ensure seamless design, integration, and deployment of the solution.
• Channel Partner Enablement: Cultivate relationships with system integrators, consulting firms, and “Big 4” advisory partners to expand reach and co‑sell opportunities.

Essential Qualifications

• Education: Bachelor’s degree required; Master’s in Computer Science, Computer Engineering, or a related field is a strong plus.
• Experience: Minimum 8 + years of full‑cycle enterprise software sales, with a proven record of exceeding annual quotas and generating new business.
• Domain Expertise: Demonstrated success selling Customer Support platforms (e.g., Zendesk, ServiceNow, Salesforce Service Cloud, Jira, Oracle Service) and familiarity with AI‑enabled automation technologies.
• Travel Flexibility: Willingness to travel 25 %–50 % of the time for client meetings, events, and regional engagements.

Preferred Qualifications & Competencies

• Deep understanding of enterprise software architecture, APIs, and integration patterns.
• Strong knowledge of Business Process Management (BPM) concepts and how automation drives process efficiency.
• Mastery of consultative selling methodologies—including prospecting, qualifying, presenting, trial closing, objection handling, and deal closure.
• High emotional intelligence and the ability to thrive in a fast‑changing, entrepreneurial environment.
• Technical acuity that enables clear communication with both engineers and business leaders.
• Experience collaborating with channel partners, system integrators, and consulting firms to joint‑sell complex solutions.
• Proficiency with CRM tools, particularly Salesforce, for pipeline management and forecasting.

Compensation, Benefits & Perks

arenaflex offers a competitive total‑reward package that reflects your expertise and performance:

• Base Salary & On‑Target Earnings: $270,000 – $300,000 annually, varying by location, with uncapped commission potential tied to quota attainment.
• Equity Participation: Eligibility for stock awards, aligning your success with arenaflex’s long‑term growth.
• Comprehensive Health Benefits: Medical, dental, vision, and a suite of wellness programs.
• Flexible Work Model: Remote‑first options and flexible scheduling to empower work‑life integration.
• Unlimited PTO + 12 Paid Holidays: Generous time‑off policies to recharge and celebrate.
• Volunteer & Achievement Days: 4 days annually for community service and 4 “Achievement” days to recognize personal milestones.
• Parental & Family Leave: Paid leave for new parents and caregivers.
• Recognition: arenaflex has been named a “Best Place to Work” for two consecutive years and featured on Newsweek’s Top 100 Most Loved Workplaces in America (2023).

Culture & Growth at arenaflex

At arenaflex, we believe that the best ideas emerge when diverse perspectives collaborate in an inclusive environment. Our culture is built on:

• Innovation First: Every employee is encouraged to experiment, share insights, and bring bold ideas to market.
• Learning & Development: Access to continuous training, certifications, and mentorship programs that accelerate career advancement.
• Collaboration Across Borders: Global teams work seamlessly, leveraging time‑zone differences to deliver rapid results.
• Customer‑Centric Mindset: We measure success by the value we create for our customers, fostering long‑term partnerships.
• Transparency & Empowerment: Open communication channels and data‑driven decision making empower every individual to own outcomes.

As a Sales Executive, you will partner directly with senior leadership, including the Senior Vice President of Agentic AI Solutions, gaining visibility and influence across the organization. Your performance will open doors to senior management roles, strategic account leadership, and regional sales leadership positions.

Application Process

If you are driven by the prospect of shaping the future of work through AI‑powered automation, we want to hear from you. Submit your resume and a brief cover letter outlining your most impactful enterprise sales achievement and why arenaflex’s mission resonates with you.

Ready to Revolutionize Work?

Join arenaflex and become part of a passionate global team redefining how people work everywhere. Your expertise will directly impact customer success, accelerate digital transformation, and position arenaflex at the forefront of intelligent automation.

arenaflex is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, genetics, age, disability, veteran status, or any other legally protected characteristic.

Need an accommodation for the application process? Please email us at [email protected].

Apply now and start your journey with arenaflex today!