Remote Overnight Crisis Chat/Text Licensed Supervisor (LPC, LCSW, LMFT) at arenaflex
Join arenaflex's Crisis Hotline Team and Make a Difference in the Lives of Those in Need
Are you a compassionate and dedicated Licensed Practitioner of the Healing Arts (LPHA) looking for a challenging and rewarding career opportunity? Do you have a passion for crisis intervention and a commitment to providing exceptional care to individuals in crisis? If so, we invite you to join arenaflex's Crisis Hotline team as a Remote Overnight Crisis Chat/Text Licensed Supervisor (LPC, LCSW, LMFT).
About arenaflex
arenaflex has proudly served Travis County residents for the past 50 years, providing comprehensive behavioral health services to adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of those we serve through innovative programs, compassionate care, and a commitment to excellence.
Job Summary
The Crisis Hotline is the first point of contact and representation of arenaflex by phone to the public, clients, community, and providers. Calls, texts, and chats coming into arenaflex's main crisis number and 988 National Suicide Crisis Lifeline are answered by Qualified Mental Health Professionals (QMHPs) 24/7, including holidays. As a Remote Overnight Crisis Chat/Text Licensed Supervisor (LPC, LCSW, LMFT), you will play a critical role in providing direct clinical support to clinicians, reviewing chats and texts, and assisting with training and on-call clinical support.
Key Responsibilities
* Provide direct clinical support to clinicians answering calls, chats, and texts
- Provide administrative and personnel support to clinicians
- Review chats and texts along with documentation of front-line clinicians
- Assist with training as needed
- Provide on-call clinical support to staff as needed
- Answer calls, chats, and texts as needed by providing crisis intervention services and risk assessments
- Work closely with a multitude of community partners, including but not limited to APD, TCSO, medical facilities, and schools
Requirements
* Graduated from an accredited college or university with a Master's degree with a major specialization in Human/Behavioral/Social Services or related field
- Current and valid driver's license and a clean driving record
- Licensed Practitioner of the Healing Arts (LPHA), LPC, LCSW, Licensed Psychologist, or LMFT
- Bilingual (preferred)
- Crisis, customer service experience (preferred)
Work Environment and Culture
arenaflex is committed to creating a trauma-sensitive workplace that fosters a supportive and welcoming environment of care. Our team is dedicated to providing exceptional care to individuals in crisis, and we strive to maintain a culture of compassion, respect, and inclusivity.
Benefits and Compensation
* Competitive salary: $75,012.08 - $95,632.16 annually based on years of licensure, plus an additional 10% crisis stipend
- Comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional growth and development
Why Join arenaflex?
By joining our team, you will have the opportunity to make a meaningful difference in the lives of those we serve. You will work alongside a dedicated team of professionals who share your passion for crisis intervention and your commitment to providing exceptional care. arenaflex offers a dynamic and supportive work environment that fosters growth, learning, and innovation.
How to Apply
If you are a compassionate and dedicated LPHA looking for a challenging and rewarding career opportunity, we invite you to apply for the Remote Overnight Crisis Chat/Text Licensed Supervisor (LPC, LCSW, LMFT) position at arenaflex. Please submit your application, including your resume and a cover letter, to [arenaflex's website]. We look forward to hearing from you!
Equal Employment Opportunity
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. arenaflex does not discriminate on the basis of race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.
Additional Compensation
arenaflex may offer additional compensation to candidates who are bilingual in English and another language deemed necessary for the role. Apply for this job