Director, People Operations - Remote

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You’ll Love This Role As Director of People Operations at Cribl, you will play a pivotal role in shaping and leading our People Operations function. You will work closely with a talented People Ops team and cross-functional partners to build and scale the core systems, processes, and operational infrastructure that support our employees globally. This is a hands-on builder role. You will lead a team, influence strategy, and roll up your sleeves during moments when it matters most. You are seen as a steady, mature leader - someone who brings calm judgment, startup realism, and a clear vision for where People Ops needs to go. You will design our roadmap to continue evolving the maturity of our programs - one milestone at a time - and working processes to magnify our impact on the business. As An Active Member Of Our Team, You Will… Leadership & Strategic Ownership

• Serve as a right hand to the VP of People Ops, Programs & Total Rewards, helping lead and evolve the People Ops function
• Manage, mentor, and grow a team of People Operations Analysts and Specialists
• Establish a calm, execution-focused operating rhythm across People Ops
• Develop success metrics and performance indicators to measure system efficacy and customer satisfaction

People Systems & Product Ownership

• Act as Product Owner for all People-related Workday modules, championing requirements, sequencing, and prioritization
• Personally configure workflows, roles, permissions, and business processes within Workday and connected systems
• Partner closely with the IT Workday Systems Administrator to balance technical constraints with People Ops needs
• Oversee and integrate peripheral systems (Lattice, JIRA, integrations, internal tools)

Technology, Vendors & Optimization

• Evaluate opportunities for infrastructure improvements, including buy vs. build decisions
• Run RFPs, manage vendor relationships, and negotiate contracts
• Continuously assess system performance and scalability
• Drive thoughtful process optimization without over-engineering

Compliance, Security & Data Integrity

• Ensure all systems uphold data privacy regulations and global compliance requirements
• Design and manage system security, roles, and permissions
• Maintain high standards for employee data integrity and confidentiality

Analytics, Knowledge & Support

• Partner closely on scalable People data architecture and analytics design
• Oversee knowledge management solutions and promote a strong culture of documentation and knowledge sharing
• Oversee People systems ticketing queues, ensuring high-quality service and issue resolution for employees and managers

Cross-Functional Partnership

• Collaborate closely with IT, Finance, Legal, and People team partners
• Navigate changing priorities and ambiguous requirements with pragmatism and calm execution

Hands-On Infrastructure & Process Build

• Design and document end-to-end People Ops processes, including onboarding, offboarding, job changes, performance cycles, compensation events, and employee data changes
• Build foundational artifacts such as process maps, SOPs, runbooks, and decision trees
• Stand up 0→1 human processes for emerging programs and systems
• Create clarity where ambiguity exists and convert it into usable operating models

We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It

• 10+ years of progressive People Operations experience, with at least 3 years in a Workday environment
• 3+ years of people management experience
• Demonstrated experience building foundational People Ops processes and systems from the ground up
• Strong systems thinking with the ability to troubleshoot, perform root-cause analysis, and design durable solutions
• High data literacy and comfort partnering on scalable data architecture
• Experience in a high-growth, pre-IPO technology company
• Experience operating in a multinational, global environment

Salary Range ($166,100 - $311,400) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Remote Skills: Architectural Analysis, Atlassian JIRA, Business Processes, Computer Security, Contract Negotiation, Cross-Functional, Customer Satisfaction, Customer Support/Service, Data Analysis, Data Quality, Design Document, Disability Insurance, Diversity, Documentation, Establish Priorities, Finance, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Knowledge Management, Leadership, Legal, Life Insurance, Literacy, Mentoring, Onboarding, Operational Audit, Operational Support, Operations Processes, People Management, Performance Analysis, Performance Metrics, Privacy Regulations, Problem Solving Skills, Process Improvement, Procurement Management, Regulatory Compliance, Request for Proposals (RFP), Root Cause Analysis, Sales Qualification, Security Monitoring, Standard Operating Procedures (SOP), Startup, Supplier Optimization, Supplier Relationship Management (SRM), System Integration (SI), Systems Administration/Management, Systems Analysis, Systems Scalability, Team Lead/Manager, Team Player, Vendor/Supplier Relations About the Company: Cribl Apply tot his job Apply To this Job