Institutional Investment Operations Associate
About the position At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking an Institutional Investment Operations Associate within our Client Data and Onboarding team as part of our Corporate Investment Banking (CIB) Operations division. Learn more about our career areas and lines of business at wellsfargojobs.com. The Wells Fargo CIB Client Data and Onboarding organization consists of a Client Facilitation team, AML/KYC team, and a Client Data & Account Maintenance team. The Client Facilitation team will liaise with external and internal customers to comply with all operational, compliance, regulatory and internal policies as part of the client onboarding process. This function will be responsible for shaping the vision for the future state process and technology requirements. The current Client Onboarding process is initiated through various teams across the organization and is managed in the US. This role is meant to be strategic in influencing how the centralized team will function and perform in the future. The aim is to have a centralized team with regional representation to support growing business in London and Asia. This initiative is accompanied by a major effort to redesign current operational functions as well as to create a unified workflow tool to provide transparency, accountability, KPI’s and metrics. Corporate & Investment Banking delivers a comprehensive suite of capital markets, banking, and financial products and services. A trusted partner to our clients, we provide corporate and transactional banking; commercial real estate lending and servicing; investment banking; equity; foreign exchange, rates and fixed income solutions including sales, trading, and research capabilities to corporate, commercial real estate, government, and institutional clients across the globe.
Responsibilities
- Deliver high standards of client service while ensuring all internal risk and external compliance standards and requirements are fully met
- Gather evidence of customer profile via documentary or non-documentary means utilizing both in-house and external sources
- Initiate client onboarding processes by entering data into client onboarding system and sharing documents with internal teams such as Regulatory Due Diligence, Client Due Diligence, Client Maintenance, Legal and Compliance
- Track progress and provide status of onboarding requests to the request initiator
- Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the product/business supported
- Maintain all WF internal control standards, implement new controls and address any internal or external audit points raised
- Understand operations risk scenarios associated with the role and adhere to all policies
Requirements
- 6+ months of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
Nice-to-haves
- Solid understanding of regulatory implications for FATCA, Dodd Frank, EMIR, OFAC, Patriot Act, SEC, CFTC and FINRA regulations
- Account management experience
- Brokerage operations experience
- BSA/AML experience
- Sound customer service background
- Data analysis experience
- Understanding of BSA/AML/OFAC laws and regulations
- Financial industry experience
- Operations experience
- Process definition, documentation, design and improvement experience
- Risk and regulatory compliance background
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