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Analyst, Contract Marketing (Contracts - Pharma)

100% Remote Full-time Open now

About the position The Analyst, Contract Marketing is responsible for managing contracting activities for is responsible for managing GPO’s, IDN’s and complex key accounts. Including mentoring and training the Commercial Operations Contract and Pricing Team to better support NAM Pharmaceutical Sales and Marketing, ensuring alignment with company goals and objectives. Collaborates with Senior Management, Contract Marketing to identify training needs and implements new processes to improve overall team efficiency and productivity. This is a hybrid position, and the selected candidate will be required to work onsite in the Lake Zurich, Illinois office 3 days a week. Salary Range: $65,000 - $80,000 per year. Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most.

Responsibilities

  • Creates and manages customer agreements for GPO, IDN’s and complex key accounts.
  • Works cross-functionally with the Commercial, Finance, and Legal teams on contract development, administration, compliance and reporting.
  • Develops implements, administers, and maintains the key contracts under area of responsibility including contract eligibility and contract pricing.
  • Develops and coordinates assigned account contracts, amendments, new product offers, contract implementation and maintenance including contract eligibility and COT review.
  • Manages pricing relationships between GPO contracts including Acute, Alternate, DSH, Retail and Committed contracts.
  • Works with Sales and National Accounts team to support and execute pharmaceutical support of contract strategies.
  • Redlines customer agreements in collaboration with internal team stakeholders (legal, contract marketing and NA).
  • Responsible for leading RFI, RFP and bid submissions.
  • Generates monthly customer and sales reports with an emphasis on continual enhancements.
  • Conducts analysis to calculate customer rebates and penalties as outlined in customer agreements.
  • Manage and resolve customer pricing disputes.
  • Prepares and distributes ad hoc sales and management reports.
  • Responsible for the developing and maintaining content for the Contracts and Pricing Team Training Library and SOP’s.
  • Coordinates and provides training to new hires and cross functional partners.
  • Identifies and implements new processes to improve overall team efficiency and productivity.
  • Facilitates and supports cross-functional process improvements.
  • Facilitates and supports the implementation of process improvements in Contract Marketing.
  • Completes all training requirements, including all department-specific, compliance training, etc.
  • Participates in any and all reasonable work activities as assigned by management.
  • All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.

Requirements

  • Bachelor's Degree required (Advanced degree is a plus).
  • 3-5 years’ experience administering contracts and customer agreements (preferably in the healthcare industry).
  • Knowledge of medical device, hospital/pharmacy products and/or pharmaceutical industry contractual terms and conditions is strongly preferred.
  • Demonstrated business acumen and experience with customer agreements (preferably experience with GPO, IDN, and hospital and/or clinic contracting) is a plus.
  • Strong interpersonal, written, and verbal communication skills accompanied with critical thinking and problem resolution skills.
  • Strong attention to detail.
  • Intermediate to advanced skills with Microsoft Office applications (Excel, Word, PowerPoint, Access, and advanced skill set with Excel).
  • Knowledge of ERP systems (SAP), CLM, CRM, Qlik and other database concepts preferred.
  • Demonstrated ability to prioritize and execute tasks in a dynamic environment.
  • Ability to work flexible hours and weekends to meet business/customer needs.
  • Able to manage and prioritize multiple complex projects with demonstrated time management skills as well as the ability to work independently.
  • Ability to work effectively with all employees and external business contacts while conveying a positive, service-oriented attitude.
  • Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment.

Benefits

  • medical
  • dental
  • vision coverage
  • life insurance
  • disability
  • 401K with company contribution
  • wellness program

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