Experienced Ramp Agent (Customer Service Representative) - arenaflex CMH
Join the arenaflex Team and Take Your Career to New Heights
At arenaflex, we're passionate about delivering exceptional customer experiences and connecting people across the globe. As a Ramp Agent (Customer Service Representative) at arenaflex CMH, you'll play a vital role in ensuring our customers' baggage and cargo arrive safely and on time. If you're a team player with a passion for customer service, we want to hear from you!
About arenaflex
arenaflex is a leading provider of innovative solutions and services that connect people, places, and businesses. Our commitment to excellence, safety, and customer satisfaction drives everything we do. With a rich history of innovation and a strong focus on community engagement, arenaflex is a great place to build a career and make a difference.
Key Responsibilities
As a Ramp Agent (Customer Service Representative) at arenaflex CMH, you'll be responsible for:
- Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, ensuring timely connections by guiding incoming and departing aircraft from the gate positions.
- Safeguarding cargo, baggage, and mail from damage, loss, and weather conditions.
- Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
- Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination.
- Maintaining a high level of customer service and ensuring a positive experience for all customers.
Benefits and Perks
At arenaflex, we believe in sharing success with our employees. As a Ramp Agent (Customer Service Representative), you'll enjoy:
- Competitive salary and industry-leading profit-sharing program
- Comprehensive health benefits, including medical, dental, vision, short-term and long-term disability, and life insurance
- Generous 401(k) matching program up to 9%
- New hires are eligible for up to 2 weeks of vacation and up to 56 hours of paid personal time within a 12-month period
- 10 paid holidays per calendar year
- Birthing parents are eligible for 12 weeks of paid maternity/parental leave, and non-birthing parents are eligible for 2 weeks of paid parental leave
- Domestic and international space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, such as car and hotel rentals, auto, home, and pet insurance, legal services, and childcare
What You Need to Succeed
To be successful as a Ramp Agent (Customer Service Representative) at arenaflex CMH, you'll need:
- Consistently prioritize safety and security of self, others, and personal data
- Embrace diverse people, thinking, and styles
- Possess a high school diploma, GED, or high school equivalency
- Be at least 18 years of age and have authorization to work in the United States
- Have a valid driver's license
- Proficiency in English
- Pass a physical ability test (PAT)
- Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE
- Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal
What Will Give You a Competitive Edge
While not required, having the following qualifications will give you a competitive edge:
- N/A
Join the arenaflex Team Today!
If you're passionate about delivering exceptional customer experiences and want to take your career to new heights, apply now to become a Ramp Agent (Customer Service Representative) at arenaflex CMH. We can't wait to hear from you! Apply Job! Apply for this job